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Workstation Remote Power Off

Remote power On Tera2 based PCoIP Zero Clients, the remote power off function can be access by pushing the power button briefly. This will bring up an on screen menu that can be cycled via the power button. The only power function available is Workstation …

How does the PCoIP Zero Client/PCoIP Remote Workstation Card support remote power management?

Answer: This article describes how to remotely power down a host PC/workstation with a PCoIP Remote Workstation Card (i.e. host card) installed, and how to remotely power it up with wake on LAN (WOL). Note: VMWare View brokered connections do not support …

What's the process to handle duplicated cloud license server/accounts?

Issue The users may run into situation with more than one cloud license servers active for registration, when they purchased license online, and created duplicated accounts, or sometimes production license server was created in addition to previous trial …

Using HP Anyware PCoIP Zero Clients and Remote Workstation Cards on a direct-connect (no IP) network

Direct-connect (no IP network) configurations, sometimes incorrectly referred to as "home-run networks", refer to a direct connection between 2 devices without network switches/hubs installed using straight through cables via patch-panels. Although zero …

What are the limitations of configuring active directory with Management Console?

PCoIP Management Console 3.2.x has important limitations which need to be considered before using this feature in your deployment. Active Directory users must be assigned to a Security Group. Only supports one active domain at a time. Does not support …

How to remove expired license from MC 2.x or 3.x to switch from Enterprise Edition to Standard Edition?

NOTE: If you are running Management Console 2.x or 3.x in Enterprise Edition and your license has expired you will not be able to log into the Management Console until you have either deactivated all your expired licenses or have activated new licenses. …

How do I register a newly purchased Zero Client with HP Anyware?

Information on how to register newly purchased Zero Clients can be found here . … How do I register a newly purchased Zero Client with HP …

How to use the packet capture utility in PCoIP Zero Client Firmware

Since many customers are unlikely to have access to a port mirroring switch, a new packet capture feature was added in firmware 4.7.0. It is designed to assist with troubleshooting Unified Communications issues. Note: The packet capture utility will not …

Feature Request Created (Internal Case Retrospective)

This is an internal KB used for the case closure retrospective. Closed cases are to be characterized as KB-1375 Confirmed Solution Provided : Solution was suggested and accepted by the user. KB-1376 Solution Provided : Solution was suggested. It is …

Knowledge Base Article Internal

Last modified: March 22, 2023

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How to create and use Quick Text (Internal)

How to use Quick Text At this point, it's configured to be used for email only. In the case email, use Quick Text shortcut in Lightening view "Ctrl+." (Note: Ctrl and dot, no plus), a list of available Quick Text objects will show up for you to search and …

Knowledge Base Article Internal

Last modified: March 22, 2023

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