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Session negotiation failed while connecting from Zero Client to HP Anyware. The PCoIP Zero Client may not be compatible with the host session negotiation cipher setting.

Problem When trying to connect to a HP Anyware PCoIP Agent you receive the error "Session negotiation failed. The PCoIP Zero Client may not be compatible with the host session negotiation cipher setting." Cause The PCoIP Zero Client session connection …

Session negotiation failed while connecting from Zero client to VMware view . The Zero Client may not be compatible with the host session negotiation cipher setting

Scenario 1 When connecting from PCoIP Zero Clients running firmware 4.0.0 or newer up to 5.5.1 to virtual desktops using VMware Horizon View 5.3 or newer up to 6.2.0 and you are not able to connect. A session connection error is displayed on the PCoIP …

How to obtain the correct current certificate to upload to the PCoIP Zero Client certificate store in VMware Horizon View environments.

Background: This Knowledge Base article is limited to PCoIP Zero Clients in VMware Horizon View environments. The certificate(s) loaded on the PCoIP zero client ensures that the peer server it connects to is trusted. The certificate can be provided from a …

Knowledge Base Article Tutorial Security Zero Clients

Last modified: September 3, 2023

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How do I fix the unsecure browser warning when accessing the PCoIP Management Console web interface?

Problem When accessing the Management Console web interface the web browser displays a message such as "This site is not secure", "Your connection is not secure" or "Your connection is not private" Cause The web browser cannot validate the security …

Troubleshooting USB device issues with USBlyzer

USBlyzer USBlyzer is a software protocol analyzer that can be used to observe USB traffic from the host perspective. It may be useful debugging cases where a device is plugged in successfully (it can be seen in Device Manager) but for some reason doesn't …

How can I change USB authorizations for PCoIP Zero Client?

USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …

How do I enable and disable the PCoIP Zero Client session disconnect CTRL-ALT-F12 key sequence?

Enable When using a PCoIP Zero Client to connect to HP Anyware, Amazon Workspaces or VMware Horizon View the Ctrl-Alt-F12 shortcut is enabled by default. This setting can be configured via the AWI or PCoIP Management Console. When using a workstation with …

HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond

HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond. Products impacted include: HP Anyware HP Anyware Manager HP Anyware Management Console (MC) Products NOT impacted include: Zero Clients …

Knowledge Base Article Advisory

Last modified: August 7, 2023

297

long login times when using a zero client

*****PLEASE keep internal******* Customer in CASE 14588 was complaining of excessive long login times when logging into his VMware Link Clone Pools, stated that the log in time was in excessive of 2-4 minutes and VM was showing 100% CPU utilization. Zero …

Knowledge Base Article Internal

Last modified: March 22, 2023

Linux DHCP server configuration when using DHCP Discovery on PCoIP Management Console 2.x and 3.x

Answer: This is based on PCoIP Management Console 2.x and newer only This is an example of configuring a Linux DHCP server when using DHCP Option for device discovery. The DHCP server is configured by editing the configuration file: /etc/dhcpd.conf This …

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