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What are the jumpers and LEDs on the Tera2 PCoIP Remote Workstation Card used for?

All external connectors on Tera2 PCoIP host cards are for diagnostic purposes. Jumpers J15 and J25 are configurable and their functions are described below. If you want Tera1 jumper explanations instead, refer to What are the jumpers on the Tera1 host …

What does "IPC: Frame encode took xxx ms so far. Dropping down the quality to index x." in the log files indicate?

Answer: In this case, the imaging encoder has determined that too many bits were being sent in the upper portion of the frame (i.e. flooding) which causes the frame to take longer to encode, and therefore appears unresponsive to the user (> 750 ms to …

What does "MCU not initialized" log message mean?

Problem You are unable to manage a zero client using the HP Anyware PCoIP Management Console 1.x (MC). The event logs reveal the following MCU errors: LVL:1 RC:-500 MCU :(tera_mcu_read_eeprom_bit): Cannot read from EEPROM, MCU not initialized. …

What does GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout mean in the log?

Problem Message GSOAP :tera_gsoap_tls_shutdown: tera_rtos_event_get timeout is found in host or client log file. Cause GSOAP is the protocol used by the PCoIP Management Console 1.x. This error is caused by a socket being opened by GSOAP and not closed …

What does the "i2c should be 0x03 on cable detect" PCoIP Zero Client event log error indicate?

Answer: Faulty cables interfere with the mechanisms in which PCoIP detects displays and can present a variety of errors. The i2c should be 0x03 on cable detect PCoIP Zero Client log errors are usually indicative of faulty cables and occasionally of …

What does "No Available Hosts for Connection" mean?

The message "No Available Hosts for Connection" appears if the PCoIP Zero Client has enabled the Host Discovery feature and tries to establish a session but cannot find a PCoIP Remote Workstation Card that is not currently in a session on the network. If …

What is Standalone mode?

Answer: Standalone mode lets a Tera1 PCoIP Remote Workstation Card operate without installation in a PCIe slot. In Standalone mode, the PCoIP Remote Workstation Card is powered from a floppy drive (+5V/+12V) power connector instead of from a PCIe slot. …

What is the fallback IP address used for?

Out of the box, the PCoIP Zero Client or PCoIP Remote Workstation Card is configured to its factory default settings. By default, the PCoIP device is in DHCP mode. Because it is in DHCP mode, when it is first connected to a network, it tries to obtain a …

À quoi sert l’adresse IP de secours ?

La carte PCoIP Zero Client ou PCoIP Remote Workstation est configurée sur ses paramètres d’usine par défaut. Par défaut, le périphérique PCoIP est en mode DHCP. Parce qu’il est en mode DHCP, lorsqu’il est connecté pour la première fois à un réseau, il …

Failed to install Virtual USB Hub: -500. Removing the HP Anyware PCoIP Agent for Windows Vhub component

Problem When installing the new agent you get the error at the top, "Installation Aborted. Setup was not completed successfully. The on screen install log contains the message "Failed to install Virtual USB Hub: -500". Cause The HP Anyware USB Virtual …

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