System Requirements The Standard Agent for Windows depends on the following system capacities and capabilities: Supported Instance Types VMware ESXi (6.0+) KVM AWS EC2 Microsoft Azure Google Cloud Platform VMware Hardware Version 11 QEMU/KVM Any instance …
Contacting Support If you encounter any problems installing, configuring, or running the Standard Agent, you can create a support ticket with HP. Before creating a ticket, be prepared with the following: A detailed description of the problem Your agent …
Creating a Technical Support File We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Windows logs and other diagnostic data that can help …
Finding the Agent Version Number You can find your Anyware Agent's version number using the PCoIP Control Panel or the Windows Control Panel. To find your version number using the PCoIP Control panel: Click in the Windows system tray and select Updates …
Uninstalling the Standard Agent for Windows You can uninstall the Standard Agent for Windows using the Windows Control Panel, or by using the uninstall utility in the agent's installation directory. Reboot is required The Windows desktop must be rebooted …