Search

Installation Overview The following pages describe the overall installation process for both RHEL/Rocky Linux and Ubuntu systems. Important: A Desktop environment is required Before you begin, ensure a desktop environment is installed. Any desktop …

Installing the Agent Instructions are provided here for installing the Graphics Agent for Linux on RHEL/Rocky Linux and Ubuntu . If you are installing on a physical machine, see the special instructions provided below . Note: Disabling GSP Some GPUs …

Updating the Agent Updates to the Graphics Agent for Linux will be published on a regular basis. New stable builds will be produced approximately every three months. To update the Graphics Agent for Linux to the current version, update your local package …

Licensing the Agent The Graphics Agent for Linux must be assigned a valid PCoIP session license before it will work. Until you've registered it, you can't connect to the desktop using a Anyware client. You receive a registration code when you purchase a …

Uninstalling the Agent You can remove the Graphics Agent for Linux from your system, or you can remove the repo config entirely. Remove the Graphics Agent for Linux package To remove the package, open a console window and run the following command: …

Contacting Support If you encounter any problems installing, configuring, or running the Graphics Agent for Linux, you can create a support ticket . Before creating a ticket, be prepared with the following: A detailed description of the problem Your agent …

Finding the Agent Version Number To find the agent's version number in Ubuntu : dpkg -l "pcoip*" To find the agent's version number in RHEL or Rocky Linux : rpm -qai "pcoip*" The console will display a table of all registered components and their version …

Creating a Technical Support File We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Graphics Agent for Linux logs and other diagnostic data that can help support …

Configuring the Anyware Agent You can configure the Anyware agent, and optimize PCoIP protocol behavior for local network conditions, by adjusting configuration directives found in /etc/pcoip-agent/pcoip-agent.conf . You can find detailed information and …

Audio Support The Graphics Agent for Linux supports audio input and output between the host and the client. Audio can be enabled or disabled and audio bandwidth can be throttled by configuring the agent . … …