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Setting the Remote Workstation Card Agent Log Level Each Anyware component is configured to log events. The amount of information captured can be configured by setting the log verbosity on a scale from 0 (least verbose) to 3 (most verbose). By default, …

Managing Session Licenses Using the PCoIP Control Panel You can use the PCoIP Control Panel to register a license, check the status of a license, and renew a license. The PCoIP Control Panel can be opened using either of these methods: Click in the …

Viewing Windows Event Viewer Anyware Agent Logs You can view high-level session and connection events generated by the Anyware agent and Anyware Manager in the Windows Event Viewer. Anyware Agent Events To view events using the Windows Event Viewer: …

Performing Diagnostics Each Anyware component creates and updates a log file which records its activity as the system is used. Most troubleshooting within a Anyware system begins by examining these log files and looking for error conditions or other …

Locating Agent Log Files Log files for the Anyware agent are located in the following directories by default. If you changed your agent's location during installation, the log files will be in your custom location instead. Component Log file location …

Session Log IDs At the start of each PCoIP session, a unique session ID is generated by the Anyware Client and passed to all connected Anyware components (including the agent). Log messages generated by the agent are prefixed with this session ID, making …

System Requirements The Remote Workstation Card Agent for Windows depends on the following system capacities and capabilities: Supported Instance Types The Remote Workstation Card Agent for Windows requires a physical machine with a Remote Workstation …

Updating the Remote Workstation Card Agent for Windows To install an update: To update the Remote Workstation Card Agent for Windows, copy the new installer file onto the host machine and run it in place, either via the installation wizard or silently via …

Licensing The Remote Workstation Card Agent for Windows The Remote Workstation Card Agent for Windows must be assigned a valid PCoIP session license before it will work. Until you've registered it, you can't connect to the desktop using a Anyware client. …

What's New This version of the Remote Workstation Card Agent for Windows contains bug fixes, stability enhancements, and maintains version parity with Remote Workstation Card Firmware version 25.03. Additionally, the following new features are supported: …