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Why do my calls to the PCoIP Agent WMI counters return 0 values?

Problem All calls to WMI counters (i.e. PCoIP Session Log and Statistics Viewer ) return 0 values. Cause By default, 32 bit applications accessing WMI gets a handle to a 32 bit WMI provider, and 64 bit applications accessing WMI get a handle to a 64 bit …

When the network experiences periods of high congestion what will happen to the users experience?

PCoIP will adjust to the network conditions to deliver the best PCoIP experience possible, for the given network conditions, for the user. During periods of congestion the user experience: A blurry or compressed image Momentary block screens Stuttering …

Random individual and mass client disconnects due to Cisco VSS Inter-switch links

Problem Random individual client disconnect, or mass client disconnects when connecting clients (PCoIP Software Clients, VMware View Clients, or PCoIP Zero Clients) connected to HP Anyware or VMware View virtual desktops. Cause There have been observed …

Does PCoIP Protocol support half duplex networking equipment?

PCoIP protocol does not support half-duplex network equipment. If a half-duplex equipment is connected to a PCoIP Remote Workstation Card or PCoIP Zero Client, the following message shows in the Event Log. 0d,00:04:05.710> Network link rate: 10 Mbit/s, …

Can I use Cisco Express Forwarding per-packet load sharing with PCoIP Protocol?

No, Cisco Express Forwarding (CEF) per-packet load sharing causes out-of-order packets which is not compatible with real-time protocols such as PCoIP Protocol. Cisco has similar recommendations against CEF per-packet load sharing when using Voice-over-IP …

When are PCoIP session statistics reset on a PCoIP Zero Client?

Session statistics are reset at the start of each PCoIP session, i.e. when a session is connected. You can also reset them during a session through the AWI under Diagnostics, Session Statistics, Reset Statistics. … When are PCoIP session statistics …

What are the priorities for video, audio, and USB PCoIP traffic?

PCoIP technology gives priority to USB and audio, while imaging uses remaining available bandwidth. PCoIP technology optimizes user experience for a given bandwidth by adaptively controlling quality and update rate of the image data, and optionally …

Could the use of two DVI channels be a sources for delay which might cause jitter in a PCoIP Remote Workstation Card configuration?

Using the two DVI channels on a PCoIP Zero Client to PCoIP Remote Workstation Card with the Dual-link DVI connector converter to achieve a 2560x1600 resolution is NOT a source for delay which might cause jitter. The use of two DVI channels could be one of …

Why does traffic to my PCoIP Remote Workstation Card exceed the configured bandwidth settings?

Problem After setting the bandwidth limits on the PCoIP Remote Workstation Card in the PCoIP Remote Workstation Card AWI, excessive traffic is seen going to the PCoIP Remote Workstation Card from the PCoIP Zero Client. Cause PCoIP Remote Workstation …

How does PCoIP handle networks with high traffic volumes?

When you plan to use PCoIP on network with high volumes of other traffic that may cause congestion, it is recommended that QoS is implemented to give PCoIP guaranteed bandwidth. PCoIP will adjust to use it's fair share of the network but UDP is typically …

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