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FAQ - HP Anyware Manager and HP Anyware Connector

This article provides common questions and answers about HP Anyware Manager (previously HP Anyware Manager). It includes concepts, guidelines and troubleshooting checklists and links to the product documentation instructions found in the various HP …

Knowledge Base Article FAQ Setup HP Anyware

Last modified: September 12, 2023

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Client Health Check - Diagnostics and troubleshooting guide

Summary To receive a detailed client diagnostic report, create a client support/log file bundle and then submit this bundle to the PCoIP health check tool. Once the files are submitted, it will take 5-10 minutes to produce a detailed report. The …

Why do I receive a "Not Authenticated" error when connecting a PCoIP Client to Cloud Access Software or VMware Horizon through a load balancer?

Problem When using a PCoIP Zero Client or PCoIP Software Client to connect to a PCoIP Connection Manager or VMware Horizon View Connection/Security Server (VCS/VSS) through a load balancer you get the error message 'Not Authenticated'. While reviewing the …

How do I set up helpdesk mode (enable self help link) on a PCoIP Zero Client?

The self help link on the PCoIP Zero Client OSD at the session connection screen allows a user to click on the link and establish a PCoIP session using saved credentials. This PCoIP session can allow the user to access resources such as password reset …

Configuring and Installing External MongoDB and Vault using self-signed TLS Certificates

Overview The purpose of this document is to provide one-stop instructions of how to install and configure a instance of MongoDB and a instance of Vault on the same VM with the simplest single host deployment. This can be served as the pre-requisites steps …

Knowledge Base Article Tutorial Management HP Anyware

Last modified: December 14, 2022

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Configuring DaVinci Resolve Remote Panels for use with HP Anyware

Blackmagic Design's DaVinci Resolve is a professional grade video editing program that contains a Remote Panel workflow designed to allow users to use USB panels connected to their system to control a remote DaVinci Resolve system via a network interface …

Knowledge Base Article Tutorial HP Anyware

Last modified: June 4, 2024

2644

What webcams work with PCoIP zero clients?

HP Anyware have not done extensive testing for webcam support however there are several webcams that have been tested and ones that customers confirmed are working. This list is based on webcams that work and those that are reported as not working. NOTE …

Client Performance Health Check - Diagnostics and troubleshooting guide

Does PCoIP Tera 2 zero client supports audio over display port?

Tera 2 PCoIP zero clients do not support audio over display port. You will need to use either USB or analog audio output from the zero client. … Does PCoIP Tera 2 zero client supports audio over display …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: September 14, 2023

631

Do PCoIP Zero Clients and PCoIP Remote Workstation Cards support HDMI connections?

PCoIP zero clients only come with the following connections: sVGA DVI (single and dual link) Display Port (1.1a) HDMI is not a supported connector type on PCoIP Zero Clients. You can purchase Display Port or DVI to HDMI cables and adapters however you may …

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