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Important Notice regarding Management Console default certificate expiry

The default Management Console certificate used in versions 23.06 or older will expire October 15, 2023. If you are managing endpoints using the default Management Console certificate from Management Console 23.06 or older, you will no longer be able to …

Anyware Device Health check - Diagnostics and troubleshooting guide

Summary To receive a detailed Anyware Manager/Connector/PCoIP Connection Manager(CMSG) diagnostic report, create a Anyware Manager/Connector/PCoIP Connection Manager(CMSG) support/log file bundle and then submit this bundle to the PCoIP health check …

Anyware Connector Health check - Diagnostics and troubleshooting guide

Summary To receive a detailed Anyware Connector diagnostic report, create a Anyware Connector support/log file bundle and then submit this bundle to the PCoIP health check tool . Once the files are submitted, it will take 5-10 minutes to produce a …

PCoIP Connection Manager Health check - Diagnostics and troubleshooting guide

Summary To receive a detailed PCoIP Connection Manager diagnostic report, create a PCoIP Connection Manager support/log file bundle and then submit this bundle to the PCoIP health check tool . Once the files are submitted, it will take 5-10 minutes …

Alternative for the Session Client API

In version 23.04, the Session Client API was removed from the PCoIP Client SDK. If you have used the Session Client API in your projects, going forward, we recommend that you use the Command-line Interface PCoIP Client application to establish PCoIP …

Knowledge Base Article Announcement API/SDK

Last modified: September 25, 2023

119

Sumo Logic Potential Security Incident (HP Anyware Manager)

Who is impacted? HP Anyware Manager customers Update from November 21, 2023 Sumo Logic has provided an update regarding this incident. Details are as follows: “We are grateful to share that the diligent investigation led by our security and engineering …

Knowledge Base Article Advisory Management HP Anyware

Last modified: November 21, 2023

114

I cannot establish a session from the Anyware Software Client.

From time to time when connecting from the Anyware Software Client to any PCoIP host you may get a random message indicating that you cannot connect, please try again or contact your Administrator. While these may seem like very generic messages the …

Knowledge Base Article Troubleshooting

Last modified: December 12, 2023

306

Mobile Devices (Tablets)

Mobile Devices (Tablets) Android Unable to establish Windows Graphics Session with an Android Client iOS How to get logs from iOS Windows IoT Android Unable to establish Windows Graphics Session with an Android Client Workaround: Soft Client on …

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