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Workaround for database failures when restoring or migrating from PCoIP Management Console 2.4 or older to versions 2.5.1 or newer.

Customers on Management Console (MC) 2.4 or older, restoring databases, or migrating to 2.5.1 or newer are required to run this mandatory database clean-up script prior to the restore or migration. These steps reduce the size of the database which is …

How do I access CTRL-ALT-DEL on a touchscreen monitor with Windows 7?

Answer: In Windows 7 environments where a touchscreen monitor uses the onscreen keyboard, consider enabling CTRL+ALT+ DEL, also known as the Secure Attention Sequence (SAS): Log in to the remote workstation or virtual desktop with the appropriate …

Will the PCoIP Agent work with more than one network interface?

Problem The PCoIP Graphics and Standard agent can be used on a host with more than one network interface. This may or may not work out of the box depending on the order of the network interfaces. Multiple network interfaces may exist in many systems due …

Cannot connect to multiple monitors when using NVidia GRID GPU

I. Problem Description Cannot connect to multiple monitors when using NVidia GRID GPU II. Introduction When a virtual machine (e.g., Amazon EC2 Graphics instance) is equipped with NVidia GRID GPU, the GRID license needs to be configured properly in order …

How to upgrade PCoIP Management Console?

This is a high level KB article to give you migration path for your currently installed management console version. Path 1 - Upgrade from Management Console 1.x to Management Console version 1.1: How to upgrade PCoIP Management Console? Path 2 - Upgrade …

What is monitor emulation on the PCoIP Remote Workstation Card and how does it work?

Answer: Monitor emulation is a feature on the PCoIP Remote Workstation Card (also known as a host card) that ensures graphics cards see a valid EDID on a Display Port or DVI port on boot. This helps prevent the graphics card from driving DVI signals or DP …

What are the factory default network settings for PCoIP Zero Clients and PCoIP Remote Workstation Cards?

Answer: An OEM may change the factory default network settings. Please refer to your OEM's manual for detailed information. Most devices generally have the following factory default network settings: DHCP enabled Fallback IP address (PCoIP Remote …

How do I connect the PCoIP Remote Workstation Card's power button cable?

Review and carefully follow the steps below to install the power button cable. This allows you to use your PCoIP Zero Client to remotely power on (or off) a host machine that has a PCoIP Remote Workstation card (host card) installed. A. On the host card, …

Understanding the support bundle for Linux PCoIP agents

Support bundles can be generated on a Linux agent by running the pcoip-support-bundler(1) command. The command must be run as root and will generate a gzipped tar file in /tmp , outputting the name of the generated file (something like …

Knowledge Base Article Advisory Setup HP Anyware

Last modified: September 25, 2023

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How does the PCoIP Zero Client/PCoIP Remote Workstation Card support remote power management?

Answer: This article describes how to remotely power down a host PC/workstation with a PCoIP Remote Workstation Card (i.e. host card) installed, and how to remotely power it up with wake on LAN (WOL). Note: VMWare View brokered connections do not support …

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