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What are the network maximum transmission unit (MTU) requirements for PCoIP?

PCoIP maximum transmission unit (MTU) Requirements Every network has a MTU that dictates the maximum size a individual network packet can be for transmission. If the packet is larger than the MTU it will be fragmented and sent as multiple packets or …

Cannot connect to multiple monitors when using NVidia GRID GPU

I. Problem Description Cannot connect to multiple monitors when using NVidia GRID GPU II. Introduction When a virtual machine (e.g., Amazon EC2 Graphics instance) is equipped with NVidia GRID GPU, the GRID license needs to be configured properly in order …

Display resolution, topology, image artifacts or rendering-performance issues in HP Anyware with a GPU

Symptoms If you are using HP Anyware's Graphics agents with a GPU, either Nvidia GRID or AMD FirePro, the following issues may be caused by incorrect GPU driver: Image tearing Image artifacts Slow connection times Display topology issues Low frame rates …

How do I gather PCoIP client logs for the HP t410 (and change its logging verbosity)?

The HP t410 Smart Zero Client uses Teradici's PCoIP software. The PCoIP client logs are accessible on a HP t410 client through the on-screen-display. A bundle of log files can be saved to a local USB flash drive connected to the t410 client using the …

Knowledge Base Article Tutorial Setup Zero Clients

Last modified: July 27, 2023

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How do I update the HP Anyware registration code in HP Anyware Manager?

This article illustrates how to update the HP Anyware registration code in HP Anyware Manager. The steps in this article are for Microsoft Azure only. Requirements HP Anyware Manager has been deployed, up and running. Admin access to HP Anyware Manager …

Sample CentOS 7.4 DHCP configuration file for PCoIP Management Console auto discovery

The purpose of this tutorial is to provide a sample DHCP configuration for auto discovery of the PCoIP Management Console 2.x and newer. In this set up the following were deployed: CentOS 7.4 VM hosted on ESXi 5.5 server. Configured the CentOS VM with two …

How to create an active directory certificate using Windows

This is an unsupported reference article to help those having difficulties creating their Active Directory Certificates using Windows. This article is unsupported due to the conflicts that can arise when non-Teradici software and operating systems are …

Where is PCoIP Host Software Settings Saved?

The settings for the Host Software for Windows is saved in registry key: HKEY_CURRENT_USER\Software\Teradici Corporation\PCoIP Agent\Settings. Note: The registry key as the internal implementation is subject to change without notice. Use it in your …

How to uninstall the PCoIP Host Software silently

When using the same MSI file used to install the host software on a Windows 7 64-bit system or Windows 10, run the following command from the command prompt with the appropriate privileges. msiexec /x PcoipHostSoftware_x64-v4.3.1.msi /qn Note: replace the …

PCoIP Management Console 2.x and 3.x web interface error message - Waiting for the server to start

Problem When accessing the PCoIP Management Console web interface the message "Waiting for server to start" appears. Cause This message is displayed anytime the daemon and web service components stop communicating with each other. There are a number of …

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