Management Console profile with blacklisted ciphers fails to apply to Remote Workstation Card
If a Management Console profile is configured to blacklist any of the following Remote Workstation Card ciphers, the profile application will fail on Remote Workstation Cards running firmware 21.01 or newer. TLS_RSA_WITH_AES_256_GCM_SHA384 …
Knowledge Base Article Troubleshooting Management Management Console
Last modified: September 3, 2023
243
Why is there sudden poor video performance after a VMware view or VMWare tools update?
Updates of VMware Tools include a SVGA driver which may not be compatible with the version of VMware View. Hardware version 7 and above support a new svga driver. Ensure you have the ESXI matching version of VMware tools installed and perform the update …
Knowledge Base Article Troubleshooting Performance Third Party Enhancements Zero Clients
Last modified: September 3, 2023
241
Why is the image quality reduced for a couple seconds right after a session is connected?
This is expected behaviour during the first couple seconds when a PCoIP session is established and is caused by the PCoIP device's bandwidth management algorithm. The algorithm continuously optimizes the amount of network traffic a PCoIP device generates …
Knowledge Base Article Troubleshooting Session Performance Remote Workstation Card Zero Clients HP Anyware
Last modified: August 7, 2023
238
What does the "i2c should be 0x03 on cable detect" PCoIP Zero Client event log error indicate?
Answer: Faulty cables interfere with the mechanisms in which PCoIP detects displays and can present a variety of errors. The i2c should be 0x03 on cable detect  PCoIP Zero Client log errors are usually indicative of faulty cables and occasionally of …
Knowledge Base Article Troubleshooting Zero Clients
Last modified: September 20, 2023
209
Anyware Connector Health check - Diagnostics and troubleshooting guide
Summary To receive a detailed  Anyware Connector diagnostic report, create a Anyware Connector  support/log file bundle  and then submit this bundle to the PCoIP  health  check tool .  Once the files are submitted, it will take 5-10 minutes to produce a …
Knowledge Base Article Troubleshooting Diagnostics HP Anyware
Last modified: September 22, 2023
176
Join a macOS to Active Directory Services
This document will guide you through joining your macOS machine to your on-premises Active Directory (AD). Before proceeding with the setup, ensure your DNS is configured to point to the correct IP address of your Domain Controller. Navigate to System …
Knowledge Base Article Troubleshooting Tutorial FAQ
Last modified: October 29, 2024
153