General Public License Source Code Downloads (1361)
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Why does my zero client not badge out when using Imprivata and VMware Horizon 2111
Scenario : After upgrade of VMware Horizon Agent from 2106 to 2111 when tapping out the session the session is no longer disconnected however the desktop is locked. Impact : Customers using PCoIP zero clients and Imprivata OneSign connecting to VMware …
Workstation shows error "Host OS shut down unexpectedly" and it never goes away
Customers may receive a hardware error: "Host OS shut down unexpectedly". This error should go away once the operating system is running. If the operating system is running and the error does not go away, make sure that the workstation is running the …
Wacom offset Issue
Issue: Wacom offset issue while connecting Win client -> Linux Agent (Observed on version 22.09). Workaround : Connect the Tablet using the following command: ( To force bridge it ) "c:\Program Files (x86)\Teradici\PCoIP Client\bin\pcoip_client.exe" …
Unable to register Anyware Agents when using Cloud Licensing Service (CLS)
Symptom : Customers are unable to register NEW HP Anyware agents when using the Cloud License Service (CLS). Customers are not able to list the licenses that are currently allocated to the Cloud License Service. Impact : New HP Anyware Agents cannot be …
HP Anyware Licensing Data Center has been updated (new Certificates applied, IP addresses changed)
The following notification was originally sent to our customers on February 3rd, 2023, to prepare customers on changes in HP Anyware Licensing service . IP blocks that are used for licensing were updated on March 11th, 2023 Our third-party licensing …
Recommend upgrading LLS 21.03 or earlier to the latest LLS to avoid service disruption
Our third-party license provider is upgrading certificates in March 2023 If you are running a supported HP Anyware Local License Server (LLS) or using the Cloud License Service (CLS), you will not be impacted by these changes. The new certificates are …
Error: PCoIP Agent has no available licenses to launch the remote session
Symptom Remote desktops that were previously registered with HP Anyware Cloud License Server (CLS) may get the following client message when trying to connect: “Error – PCoIP Agent has no available licenses to launch the remote session.” In the Anyware …
How to identify USB ports on a Dell / Wyse P25 / 5030 PCoIP zero client (8016)
The Dell / Wyse P25 / 5030 PCoIP zero client has 4 USB ports. The two USB ports on the front of the unit are Root ports. The two USB ports on the rear of the unit are Hub ports. Front View: Rear View: … How to identify USB ports on a Dell / Wyse P25 / …
Licensing update
Our third-party licensing vender has updated their licensing system on March 11, 2023. The current operational status of the licensing system is published here . If you are having any licensing issues, please review the guidance published here and also …