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What do the PCoIP Zero Client session connection failure codes mean?
Session connection error messages--such as "Unable to connect (0x1000). Please contact your IT administrator."--are described below.  0x1000: Session lost. MGMT_UI :No PCoIP data received in the past 3 seconds (connection to peer might be lost) MGMT_SYS …
Knowledge Base Article Troubleshooting Session Remote Workstation Card Zero Clients
Last modified: September 3, 2023
14045
Session negotiation failed while connecting from Zero Client to HP Anyware. The PCoIP Zero Client may not be compatible with the host session negotiation cipher setting.
Problem When trying to connect to a HP Anyware PCoIP Agent you receive the error "Session negotiation failed. The PCoIP Zero Client may not be compatible with the host session negotiation cipher setting."   Cause The PCoIP Zero Client session connection …
Knowledge Base Article Troubleshooting Session HP Anyware Zero Clients
Last modified: September 3, 2023
3388
Session negotiation failed while connecting from Zero client to VMware view . The Zero Client may not be compatible with the host session negotiation cipher setting
Scenario 1 When connecting from PCoIP Zero Clients running firmware 4.0.0  or newer up to 5.5.1 to virtual desktops using VMware Horizon View 5.3 or newer up to 6.2.0 and you are not able to connect.  A session connection error is displayed on the PCoIP …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: February 17, 2025
15988
How to obtain the correct current certificate to upload to the PCoIP Zero Client certificate store in VMware Horizon View environments.
Background: This Knowledge Base article is limited to PCoIP Zero Clients in VMware Horizon View environments. The certificate(s) loaded on the PCoIP zero client ensures that the peer server it connects to is trusted. The certificate can be provided from a …
Knowledge Base Article Tutorial Security Zero Clients
Last modified: September 3, 2023
6013
How do I fix the unsecure browser warning when accessing the PCoIP Management Console web interface?
Problem When accessing the Management Console web interface the web browser displays a message such as "This site is not secure", "Your connection is not secure" or "Your connection is not private"   Cause The web browser cannot validate the security …
Knowledge Base Article Troubleshooting Security Management Console
Last modified: September 3, 2023
1761
How can I change USB authorizations for PCoIP Zero Client?
USB devices can be enabled or disabled which allows IT control of the use of peripherals with HP Anyware PCoIP Agent, VMware Horizon View using PCoIP protocol, or PCoIP Remote Workstation Cards. PCoIP Zero Clients provide unique USB security features that …
Knowledge Base Article Tutorial Management Peripheral Devices Security Remote Workstation Card Zero Clients
Last modified: September 3, 2023
4216
How do I enable and disable the PCoIP Zero Client session disconnect CTRL-ALT-F12 key sequence?
Enable When using a PCoIP Zero Client to connect to HP Anyware, Amazon Workspaces or VMware Horizon View the Ctrl-Alt-F12 shortcut is enabled by default. This setting can be configured via the AWI or PCoIP Management Console. When using a workstation with …
Knowledge Base Article Tutorial Session Management Management Console Zero Clients
Last modified: September 3, 2023
2002