Account Overview

To access Anyware Manager Enterprise, you must have a user account on the Anyware Manager Enterprise instance.

User accounts have specific permissions that determine their access levels. Additionally, for organization user accounts, access levels further restricts the specific operations they can perform.

By controlling the permissions on user accounts, risks of unauthorized access are minimized, and access control can be efficiently managed.

Administrator Account Types

There are four account types available on the Anyware Manager Enterprise instance:

• Organization Administrator
• Tenant Administrator

• Organization User

  Organization User accounts can be granted the "Contributors" scope. Contributors are given access to specific tenants. They can view, edit, and delete tenants they are assigned to.

• Support User

Account Type	Summary	Access Level	Create User Accounts	Create Tenants	View Tenants	Edit/Delete Tenants	View/Edit Sites	View/Edit Pools	Edit Organization Info	Power Management	Session Management	Session History
Organization Administrator	This is the first account that is created while registering to Anyware Manager Enterprise. It is similar to a "super user" for the organization it represents. Organization Administrators are allowed to perform all operations within an organization.	Not applicable	✔	✔	✔	✔	✔	✔	✔	✔	✔	✔
Tenant Administrator	The tenant administrator has "super user" permissions for all the tenants in the organization. Tenant Administrators are allowed to modify all tenants in an organization.	Not applicable	—	✔	✔	✔	✔	✔	—	✔	✔	✔
Organization User	Organization users are "Contributors" that have limted control on tenants assigned to them.	Contributor	—	—	✔	✔	✔	✔	—	✔ Only for assigned tenants.	✔ Only for assigned tenants.	✔ Only for assigned tenants.
Support User	Support users can perform self-service support tasks without having full administrative rights.	—	—	—	—	✔	—	✔ View only	✔ View only	—	✔	✔

Notes

• Organization accounts correspond to distinct businesses. MSPs and vendors can create multiple organization accounts to manage distinct customers. For each organization, a separate account must be set up.

  Info

  Each organization account is a distinct entity, and must be accessed separately.

• A single organization account can have multiple tenants, with each tenant having multiple sites if needed.