Account Overview¶
To access Anyware Manager Enterprise, you must have a user account on the Anyware Manager Enterprise instance.
User accounts have specific permissions that determine their access levels. Additionally, for organization user accounts, access levels further restricts the specific operations they can perform.
By controlling the permissions on user accounts, risks of unauthorized access are minimized, and access control can be efficiently managed.
Administrator Account Types¶
There are three account types available on the Anyware Manager Enterprise instance:
- Organization Administrator
- Tenant Administrator
- Organization User
Organization User accounts can be granted "Contributor" access. Contributors are given access to specific tenants. They can view, edit, and delete tenants they are assigned to.
| Account Type | Summary | Access Level | Create User Accounts | Create Tenants | View Tenants | Edit/Delete Tenants | Edit Organization Info | Power Management | Session Management |
|---|---|---|---|---|---|---|---|---|---|
| Organization Administrator | This is the first account that is created while registering to Anyware Manager Enterprise. It is similar to a "super user" for the organization it represents. Organization Administrators are allowed to perform all operations within an organization. |
Not applicable | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Tenant Administrator | The tenant administrator has "super user" permissions for all the tenants in the organization. Tenant Administrators are allowed to modify all tenants in an organization. |
Not applicable | — | ✔ | ✔ | ✔ | — | ✔ | ✔ |
| Organization User | — | Contributor Can control own tenants in the organization |
— | — | ✔ | ✔ | — | — | — |
| Organization User | Contributor access is explicitly granted to specific tenants in an Organization. | Contributor Can control own tenants in the organization |
— | — | ✔ Only for assigned tenants |
✔ Only for assigned tenants |
— | — | — |
Notes¶
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Organization accounts correspond to distinct businesses. MSPs and vendors can create multiple organization accounts to manage distinct customers.
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An organization account cannot be used to create the first user account for another organization. You must set up the first user account separately for each organization.
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A single organization account can be used to create multiple tenants, with each tenant having multiple sites if needed.