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Viewing Session History Logs

Session history logs can be viewed using the Session history tab on your tenant dashboard. To view session history logs, at least one session must have been attempted, failed, or completed.

Info

  • Organization Administrators and Tenant Administrators can view session history logs for all tenants.
  • Organization Users and Support Users can perform this operation only on the tenants assigned to them.

Procedure

  1. Sign in to Anyware Manager Enterprise.

  2. Click the tenant for which you want to access logs, and click the Logs tab.

  3. Click the Session History tab.

  4. In the Timeframe list, select the time for which you want to download the log details.

  5. Optionally, use the search bar to filter the list of logs. Enter tags, attributes, and keywords as necessary.

An example of the agent logs is as follows:

Refreshing Session History Logs

The Session History logs page refreshes periodically, and gets populated with details of new events and activities.

To manually refresh the logs list, do the following:

  • Click the refresh icon in the top-right corner of the page.