Skip to content

Remote Machine Management

You can use the Machines page to do the following remotely:

  • Powering on and gracefully shutting down a machine

  • Forcibly starting and stopping a machine

  • Restarting a machine

  • Updating Anyware agent or Anyware Monitor installed on a machine

To be able to remotely operate machines, at least one machine must be assigned to the tenant.

Info

  • Organization Admins and Global Tenant Admins can download admin activity logs for all tenants.
  • Tenant Admins and Support Role users can perform this operation only on the tenants assigned to them.

Stopping and Starting Machines

  1. Sign in to Anyware Manager Enterprise.

  2. Click the tenant for which you want to operate machines, and click the Machines tab.

  3. Find the machine you want to operate:

  4. Use the funnel icon in the top-right corner to filter the machines by status or device type.

  5. Use the search bar to provide tags, attributes, and keywords to narrow down the list of machines.

  6. Click the ellipsis icon next to the machine.

  7. Stop or start the machine.

    Stop or start the machine

  8. If an alert symbol appears next to the machine, you may also choose to perform one of the following:

    • Forcibly shut down or power on the machine
    • Restart the machine

Updating Agents and Monitors

Info

Anyware agents and Anyware Monitors must upgraded to version 25.03 or later.

  1. Sign in to Anyware Manager Enterprise.

  2. Click the tenant for which you want to operate machines, and click the Machines tab.

  3. Look for an alert message at the top of the tenant detail page indicating that updates are required on machines.

  4. Click Filter table to view affected machines in the alert message. The machine list will be filtered, and only machines that require updates will be displayed.

  5. Select the machine you want to update:

    • Use the funnel icon in the top-right corner to filter the machines by status or device type.

    • Use the search bar to provide tags, attributes, and keywords to narrow down the list of machines.

  6. Look for an alert symbol in the Agent version or the Monitor version column. The alert symbol indicates that an update is available for the agent or the monitor.

  7. Click the alert to reveal an action menu.

  8. Click Update.

This will initiate an update of the agent installed on the machine. If the update is successful, the alert symbol will disappear.

Viewing Version Information

  1. Sign in to Anyware Manager Enterprise.

  2. Click the tenant for which you want to operate machines, and click the Machines tab.

  3. Select a machine and look for version information in the Agent version or the Monitor version column.

Refreshing the Machine List

The machine list refreshes periodically, and gets populated with details of new machines.

To manually refresh this list, do the following:

  • Click the refresh icon in the top-left corner of the page.