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Overview of Edge Gateways

Info

This feature is in BETA.

An Edge Gateway is a software solution that functions as a bridge between Cloud Gateways and unsupported regions. Installed and managed in customer environments, these gateways are closer to the agent systems they serve, providing continuous gateway service with reduced latency.

Edge Gateways are provisioned from Anyware Manager Enterprise, which generates unique installation commands for deploying Edge Gateways. During deployment, Edge Gateways are associated with sites. Sites represent geographical regions, and associating them with Edge Gateways ensures service availability and routing of sessions within a region through corresponding Edge Gateways.

The Gateway page displays the following details:

edge gateway page

  • Name: The names of the edge gateways.

  • FQDN/IP addresses: The Fully Qualified Domain Name (FQDN) or IP addresses of the edge gateways.

  • Sites: The sites associated with the edge gateways.

  • Status: The status of the edge gateways. The gateways can be assigned one of the following statuses: Available, Failed, and Unhealthy.