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Key Concepts

The following concepts are terms used in the documentation and can be referred to when using Anyware Manager as a Service (AWM).

Organization – an HP defined customer.

Organization Administrators – People who can manage HP Anyware deployments, Connectors, remote workstations within Anyware Manager.

Anyware Deployment – A way to organize the provisioning and power management of remote workstations as well as entitling users, from the Active Directory (AD), to these remote workstations. Each deployment may only have a single AD configuration.

  • Use case: an IT admin would like to setup a production and a staging (or sandbox) environment. Two HP Anyware deployments would be setup, one called production and the other called staging.
  • Use case: a service provider is managing the environment for three customers. Three HP Anyware deployments would be setup: Acme Association, Better Biz, and Cool Company.
  • Use case: an IT admin would like to setup a production and a DR (disaster recovery) environment. Two HP Anyware deployments would be setup, one called production and the other called DR.
  • Use case: an IT admin wants segregated groupings of remote workstations and access policies.

Remote Workstation – A remote desktop running Windows or Linux Operating System (OS).

Anyware Connector – Software that is installed in a customer environment, for example Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure or on-premises, that provides connectivity between the PCoIP clients and the remote workstations.The Connector provides a single point of entry into a deployment of remote workstations. It communicates with the CAM Service (SaaS operated by HP) and is part of a deployment. A deployment can have one or more Connectors. You cannot configure multiple Connector's in the same deployment to different ADs or with different AD configurations. It includes a NAT function for access through an IP address.

  • Use case: an IT admin has a hybrid environment where some remote workstations are on-premises and others are in the cloud (i.e. GCP, AWS, Azure, on-premises). For a given deployment, a connecter would be installed within the customer’s cloud subscription as well as a connecter would be installed within the customer’s on-prem environment (i.e. a VM running on ESXi). The customer should use the Connector that is geographically closest to their associated workstation to minimize egress costs and ensure the best performance.
  • Use case: an IT admin has three offices (London, San Francisco, and New York) where remote workstations are deployed in the cloud (i.e. GCP, Azure, or AWS) which are closest to these three offices. For a given deployment, three Connectors would be installed within the customer’s cloud subscription in London, WestUS and EastUS.

Users – People that are present in the AD. These people are assigned remote workstations to connect to.

Admin Console - A web application that can be used by an IT admin to manage and assess their HP Anyware deployments, Connectors and remote workstations. It can be accessed by opening a web browser and connecting to https://cas.teradici.com/.

Private Cloud - Computing services offered over the internet or a private internal network to select users instead of the general public. Private Cloud is used to define clouds or hypervisors that Anyware Manager is unable to directly interact with.

On-Premises - Also sometimes shortened to On-Prem, this is services and applications that run on a customer's hardware within their own data centre.