Troubleshooting License Issues

The license troubleshooting utilities are included with the Remote Workstation Card Agent for Windows. These utilities allow you to validate your licenses and list license entitlements.

Validate Licenses

pcoip-validate-license scans your local system and any connected physical or cloud-based license servers for active licenses, and lets you know when your license subscription expires. For more information, see Welcome to Cloud Licensing.

To run the license validation tool, open a PowerShell window, navigate to the PCoIP Agent directory, and type:

./pcoip-validate-license.ps1

For more detailed instructions, open a PowerShell window and type:

get-help ./pcoip-validate-license.ps1

List License

pcoip-list-licenses retrieves and displays all license entitlements on a connected physical or cloud-based license server.

To run the license list tool, open a PowerShell window, navigate to the Anyware agent directory, and type:

./pcoip-list-licenses.ps1

For more detailed instructions, open a PowerShell window and type:

get-help ./pcoip-list-licenses.ps1

Tracking Usage Over Time

HP Local License Server users can use our open-source script, which displays the maximum HP Anyware license concurrent usage for a license server over time. For more information, refer to our Github page.

HP Cloud Licensing users can write a short script that runs pcoip-list-licenses periodically (for example, every 60 minutes) on any Anyware agent machine to track license usage.