Thin Client Licensing Messaging
The following table outlines the UI messages relating to to Thin Client Access that user's may see from the PCoIP Client.
| Access Area | PCoIP Client UI Message | Explanation |
|---|---|---|
| Trial Period | "Thin Client Access Trial expires: 2020-12-12" | This message occurs the first time the client is started once it has been received from the factory. In this example 2020-12-12 is 90 days from the date of activation. |
| Trial Period | "Thin Client Access Trial expired on: 2020-12-12" | This message occurs after the customer has started the client one of more times and has not completed the license configuration before the trial period ends. In this example "2020-12-12" is the date the trial period ended. |
| Perpetual License | "Thin Client Access Valid" | This message occurs when the client has a properly configured perpetual license with the 1 year free maintenance and support. |
| Subscription License | "Thin Client Access license valid until: 2020-12-12" | This message occurs when the client has a properly configured subscription license up until the date of expiry. In this example "2020-12-12" is the date the license expires. |
| Subscription License | "Thin Client Access License valid until: 2020-12-12 Your license will expire in (n) days. Please contact your IT administrator." | This message occurs when the client has a properly configured subscription license that is about to expire. In this example "2020-12-12" is less than 30 days away from the day the message appears. |
| Subscription License | "Thin Client Access License is no longer valid as of: 2020-12-12 This product will stop working in (n) days. Please contact your IT Administrator" | This message occurs when the client had a license which recently expired. There is a 14 day grace period after the license expires before the product ceases to work. After 7 days this message will appear in a popup dialog whenever the Client starts. |
| Subscription License | "Thin Client Access License has expired. Please contact your IT Administrator" | This message occurs when the client had a license which expired. |
| Configuration Errors | "[License status message] There was an error parsing the licensing configuration. Please contact your IT administrator" | This message occurs if the activation code or LLS URL are not provided |
| Configuration Errors | "[License status message] An activation code has been used too many times" | This message occurs when an activation code has been used too many times |
| Configuration Errors | "[license status message] A typo has occured or incorrect activation code has been entered" | This message occurs when an incorrect activation code has been entered |
| Configuration Errors | "[license status message] No license. Local License Server available" | This message occurs when a license has not been entered |
| Networking Errors | "[License status message] Unable to obtain license. License server not available" | This message occurs when the Local License Server is offline and not available |