Wacom Tablet Support¶
The Software Client for Windows supports Wacom tablets in two configurations: bridged, where peripheral data is sent to the desktop for processing, and locally terminated, where peripheral data is processed locally at the Software Client.
Locally-Terminated Wacom Tablets¶
Locally terminated Wacom tablets are much more responsive, and tolerate high-latency connections better than bridged.
Local Termination is automatically used whenever it is supported for a device. If you prefer to use bridged mode—if, for example, you must use sophisticated tablet features like touch, which is not supported by local termination—you can override this behavior by blacklisting a device for local termination.
Local termination requires a supported PCoIP agent (any type), and a supported Software Client for Windows.
PCoIP client support for locally terminated Wacom tablets and the Software Client for Windows
| PCoIP Standard Agent for Linux | PCoIP Graphics Agent for Linux | PCoIP Standard Agent for Windows | PCoIP Graphics Agent for Windows | PCoIP Remote Workstation Card | |
|---|---|---|---|---|---|
| Intuos Pro Small PTH-460 |
— | ||||
| Intuos Pro Medium PTH-660 |
— | ||||
| Intuos Pro Large PTH-860 |
— | ||||
| Cintiq 22HD DTK-2200 |
— | ||||
| Cintiq Pro 24 - Pen Only DTK-2420 |
— | ||||
| Cintiq 22 DTK-2260 |
— | ||||
| Cintiq 22HDT - Pen & Touch DTH-2200 |
— | — | — | — | — |
| Cintiq Pro 24 - Pen & Touch DTH-2420 |
— | ||||
| Cintiq Pro 32 - Pen & Touch DTH3220 |
— |
Bridged Wacom Tablets¶
Bridged Wacom tablets should be used only in low-latency environments. Tablets that are bridged in network environments with high latency (greater than 25ms) will appear sluggish and difficult to use for artists, and are not recommended.
When connecting a Wacom tablet, bridged mode is used only if local termination is not available. To override this behavior, causing the Software Client for Windows to use bridged mode instead, add the device to the Local Termination Blacklist.
Note: Graphics Agent for macOS does not support bridged Wacom tablets
The Graphics Agent for macOS only supports local termination of Wacom devices.
The following Wacom tablet models have been tested and are supported on the Software Client for Windows:
PCoIP client support for bridged Wacom tablets and the Software Client for Windows
| PCoIP Standard Agent for Linux | PCoIP Graphics Agent for Linux | PCoIP Standard Agent for Windows | PCoIP Graphics Agent for Windows | PCoIP Remote Workstation Card | |
|---|---|---|---|---|---|
| Intuos Pro Small PTH-460 |
— | ||||
| Intuos Pro Medium PTH-660 |
— | ||||
| Intuos Pro Large PTH-860 |
— | ||||
| Cintiq 22HD DTK-2200 |
— | ||||
| Cintiq Pro 24 - Pen Only DTK-2420 |
— | ||||
| Cintiq 22HDT - Pen & Touch DTH-2200 |
— | ||||
| Cintiq Pro 24 - Pen & Touch DTH-2420 |
— | ||||
| Cintiq Pro 32 - Pen & Touch DTH3220 |
— |
Connecting Cintiq Pro 32 Tablets¶
The Wacom Cintiq Pro 32 appears as three separate devices in the USB menu. You should connect the following USB devices to use this tablet:
- ExpressKey Remote
- Cintiq Pro 32 Touch
- Wacom Cintiq Pro 32
Known Issues¶
The following limitations apply to Wacom tablet support:
-
Touch only works on the Cintiq Pro 32 Pen & Touch (DTH-2420). Touch functionality is not supported for any other Wacom tablet.
-
ExpressKey Remote does not work on the Wacom Cintiq Pro 32 (DTH-3220). You should still connect this device when connecting the Wacom tablet.
-
There are cursor limitations when working with the Wacom Cintiq 22HD (DTK-2200) and Wacom Cintiq Pro 24 (DTK-2420) for both bridged and locally terminated devices.
-
Control buttons on the Wacom Cintiq Pro 32 (DTH-3220) do not function when locally terminated.
-
PCoIP Clients are not compatible with NoMachine and No Machine USB drivers. For information on how to uninstall NoMachine USB drivers, see No Machine's knowledge base.