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Disconnecting from a Session

Disconnecting from a Virtual Desktop

You can disconnect from a virtual desktop session and return to the OSD by either of the following options.

  • Pressing Ctrl+Alt+F12 which requires the Enable Session Disconnect Hotkey enabled in the advanced options on the AWI Session page.

  • Pressing the device’s Connect/Disconnect button.

  • Enabling the Enable Reboot on Session Disconnect option in the session advanced settings so every session disconnect performs an automatic Zero Client power reset.

Disconnecting from a Remote Workstation Card

If you are in a session with a PCoIP Remote Workstation Card and if the Zero Client AWI Power Parameter Remote Host Power Control is set to Hard Power-off only, the zero client connect/disconnect button will display the Zero Client Control Panel to control session disconnects. If the Remote Host Power Control is set to Power-off not permitted, the zero client connect/disconnect button will initiate a connect or disconnect of a PCoIP session.

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Zero Client Control Panel

To make a selection, tap the Connect/Disconnect button to toggle between options until the desired one is highlighted, then wait for the four-second countdown to complete.

If you have installed and configured the Remote Workstation Card Software on the host computer, additional keyboard functionality is provided, allowing you to:

  • use the up/down arrow keys on the keyboard to highlight the zero client control panel desired option, and press Enter to make the selection.

  • use the keyboard number keys (1, 2, 3) that matches the control panel option to select it immediately.

  • use the Ctrl+Alt+F12 shortcut sequence to display the zero client control panel.

To ensure full functionality of the keyboard when in a session with the Remote Workstation Card ensure all the following settings are made.

  • On the zero client, the keyboard must be recognized as locally connected (not bridged).

  • The Host Driver Function is enabled on the Remote Workstation Card firmware.

  • The Enable Local Cursor and Keyboard feature is enabled on the installed Remote Workstation Card Software for Linux or Windows on the host computer.

  • The Remote Workstation Card Software for Linux or Windows is installed on the host computer and the Enable Local Cursor and Keyboard feature is enabled.

  • (Optional) Enable Session Disconnect Hotkey must be enabled in the advanced options on the Session page to enable the Ctrl+Alt+F12 shortcut sequence.