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Viewing Information About Attached Devices

You can view information about the devices (such as keyboards, mice, monitors, and tablets) attached to your Tera2 PCoIP Zero Client. The information displays on the AWI Attached Devices page, as shown next.

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The following information displays on the AWI Attached Devices page:

Attached Devices Information

Statistic Description
Displays This section displays the model, status, mode, resolution, serial number, vendor identification (VID), product identification (PID), and date of the display attached to each port. This option is only available when the host is in a PCoIP session.
USB Devices This section displays the port mode, model, status, device class, subclass, protocol, vendor identification (VID), and product identification (PID) of the USB device attached to the client.
USB Device Status Status options include:
  • Not Connected: No device is connected.
  • Not in Session: The device is detected outside of a PCoIP session.
  • Not Initialized: The device is detected in a PCoIP session but the host controller has not initialized the device.
  • Failed Authorization: The device is detected in a PCoIP session but is not authorized. (For more information about USB, see Configuring USB Settings and Permissions.
  • Locally Connected: The device is detected and authorized but locally terminated in a PCoIP session (for example, a local cursor).
  • Connected: The device is detected and authorized in a PCoIP session.

Each USB device possesses one device descriptor and an interface descriptor for each device function

Every USB device has a single device descriptor as well as an interface descriptor for each of the device’s functions. (For example, a USB device with a camera, microphone, and button would have an interface descriptor for each function.)
In the USB specification, the USB Device Class, Sub Class, and Protocol class code fields identify a device’s functionality so that the correct device driver will load for the device. Depending on the device, this information can display in either the device descriptor or the interface descriptors, or in both.

If a device is authorized, the Device Class, Sub Class, and Protocol class code fields that display on the Attached Devices page are the same values obtained from the device descriptor.

If a device is not authorized, the Device Class, Sub Class, and Protocol class code fields that display on the Attached Devices page are the same values obtained from the interface that caused the device to fail authorization.

To view device information:

  1. From the AWI, select Info > Attached Devices.
  2. From the AWI Attached Devices page, view information for the devices attached to your Tera2 PCoIP Zero Client.