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Uploading Firmware

You can upload new firmware to your Tera2 PCoIP Zero Client from the AWI Firmware Upload page as shown next.

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AWI Firmware Upload page

The following parameters display on the AWI Firmware Upload page:

Firmware Upload Parameters

Parameter Description
Firmware build filename The filename of the firmware image to be uploaded. You can browse to the file using the Browse button. The file must be on a local or accessible network drive. The firmware image must be an .all file.
Upload Click Upload to transfer the specified file to the device. The AWI prompts you to confirm this action to avoid accidental uploads.

To upload a firmware release to a client:

  1. From the AWI, select Upload > Firmware.
  2. Click Browse to browse to the folder containing the firmware file. The file will have an .all extension.
  3. Double-click the correct *.all firmware file.
  4. Click Upload.
  5. Click OK to confirm that you want to proceed with the upload. The operation may take a few minutes. When completed, the AWI page displays two buttons: Reset and Continue.
  6. Click Reset.
  7. Click OK.

Important Information

If you're connecting to a PCoIP Remote Workstation Card, it is recommended that the host and client use compatible firmware releases. Refer to your Zero Client and Remote Workstation Card firmware release notes for compatibility details.

As of firmware 5.0.0, Tera2 PCoIP Zero Clients and PCoIP Remote Workstation Cards have separate *.all files for uploading firmware to the device.

If you want to downgrade the firmware to an earlier version, we recommend that you first reset the device parameters to the factory defaults, upload an earlier version of the firmware, and reconfigure your device settings. To reset the device, see Resetting Your Tera2 PCoIP Zero Client.