Wacom Tablets¶

This section describes how the Trusted Zero Client supports Wacom Tablets, the different connection modes, and additional Wacom features available.

Wacom Tablet Support¶

Wacom Tablets can be connected to the remote remote session using one of two modes: Optimized (the default), which provides highly responsive performance and better tolerance of high-latency networks, and Override, which is less performant and susceptible to latency issues, but may provide support for additional features such as force touch.

Tablet Performance Mode Connection Support¶

Wacom tablets that are connected via Tablet Performance Mode connections preprocess the tablet signal on the client before sending it on to the remote host. This results in improved responsiveness and better tolerance for high-latency networks. Some advanced device functionality may not be available in this mode.

Tablet Performance mode is used automatically whenever it is supported for a connected Wacom tablet. In some cases, you may prefer to use LAN connect mode—if, for example, you must use sophisticated tablet features like touch, which is not supported by Tablet Performance mode—you can override this behavior by changing its connection type in settings.

Wacom tablets that can use tablet performance mode connections

LAN Connect Connection Support¶

LAN Connect mode sends all Wacom tablet inputs directly to the remote host for processing. Because device processing is performed by the host's Wacom driver, this typically provides more complete support for advanced device features; however, because device events must complete a round trip from the device to the host and back before the artist sees the result of a change, it is not as performant as Tablet Performance mode.

Wacom tablets should only be connected using LAN Connect mode in low-latency environments. LAN connections in high-latency networks (greater than 25ms) will appear sluggish and difficult to use for artists, and are not recommended.

By default, LAN Connect mode is used to connect a tablet only if tablet performance mode connection support is not available for it. You can change the preferred handling for a specific device by changing its connection type in settings.

Wacom Tablets that can use LAN Connect connections

Connecting Cintiq Pro 32 Tablets¶

The Wacom Cintiq Pro 32 appears as three separate devices in the USB menu. You must connect all three USB devices to use this tablet:

• ExpressKey Remote
• Cintiq Pro 32 Touch
• Wacom Cintiq Pro 32

Working with Wacom Tablets¶

Connecting a Wacom Tablet¶

To use the Wacom tablet, you must manually connect it to the remote session. Wacom tablets that are not connected will appear to the remote host as a mouse, resulting in a confusing situation where the tablet appears to work but only acts as a pointer.

Assigning a Tablet Monitor¶

You can select a monitor to use with your Wacom tablet.

To configure Tablet Monitor settings:

1. Reveal the Trusted Zero Client's menu bar by moving the mouse cursor to the top of a display.

2. From the menu bar, select View > Tablet Monitor.

3. On the session desktop, open the Wacom Desktop Center and select Wacom Tablet Properties.

4. Select your device, tool and application.

5. Select your screen area from the dropdown menu.

Changing Wacom Tablet Orientations¶

You can change the orientation of your Wacom tablet for left-handed use. The left-handed orientation configures the tablet for a left-handed orientation. Select ExpressKeys Right for a left-handed orientation, and ExpressKeys Left for a right-handed orientation. Rotate the tablet to the desired orientation.

To configure Tablet Orientation:

1. Reveal the Trusted Zero Client's menu bar by moving the mouse cursor to the top of a display.

2. From the menu bar, select View > Tablet Orientation Left-handed.

3. On the session desktop, open the Wacom Desktop Center and select Wacom Tablet Properties.

4. Select your device, tool and application.

5. Select your tablet's orientation from the dropdown menu:

   • For left-handed orientation, select ExpressKeys Right.
   • For a right-handed orientation, select ExpressKeys Left.

Matching Tablet Proportions to Display Proportions¶

You can enable the Tablet Force Proportions feature of your Wacom tablet in a remote session. This feature constrains the device to match the horizontal and vertical proportions of your display, ensuing that there is no undesired stretching of your drawing.

For example: if you draw a perfect circle on the device, with tablet force proportions enabled the display will show a perfect circle; when it is disabled, the circle could appear as an ellipse depending on the screen proportions.

When this mode is enabled, some of the device's active surface may not be usable. Only the portion of the device that matches the proportion of the screen will be active.

To enable or disable Tablet Force Proportions:

1. Reveal the Trusted Zero Client's menu bar by moving the mouse cursor to the top of a display.

2. From the menu bar, select View > Tablet Force Proportions to toggle the setting.