Connecting to a Session in Kiosk Mode

The Kiosk mode feature builds upon the existing Automatic login functionality, and allows for Trusted Zero Clients to connect to fixed purpose devices such as point-of-sale terminals and digital signs.

In the Kiosk Mode, you do not need to provide your Trusted Zero Client credentials. Launching the client will initiate the PCoIP session, and you will see a progress indicator. The ability to bypass traditional login steps ensures a seamless login process.

Note: Support for Failover Gateways

Trusted Zero Clients support failover Security Gateways in a Connection Manager and Security Gateway deployment. If the primary gateway used to establish a PCoIP session fails unexpectedly, the session is automatically transferred to the next available gateway.

Session failover is only available if failover gateways are configured on the machines where the Connection Manager and/or Security Gateway are installed. No additional configuration is required on the HP Anyware Clients.

Instructions for configuring failover gateways is available in the topic "Configuring Failover Security Gateways" of the Connection Manager and Security Gateway Administrators' Guide.

Notes

Kiosk Mode login works only if the following conditions are met:

• Only one broker is configured to connect to the host.

• Only one connection is available.

• Kiosk Mode is enabled from the Trust Center.

• Your credentials are current. If the username or the password have expired, you will be directed to the password change window.

• Only one desktop is configured for use. If multiple desktops are available, the Desktop Selection window opens, with a list of desktops from which you can select the desktop to connect to.

To connect using Kiosk mode:

• Launch the client. The client will attempt to connect to the session, and will look like this:

  

Next, the client will attempt to login to the only connection available. The following three scenarios are possible:

• If a network is not detected, you will see the following error message:
  

  No network detected We can't find a connection to the internet. Please check your network settings, network cables and try again.

  If the issue does not get resolved, get in touch with your system administrator.

• If your credentials cannot be validated, you will see the following error message:
  

  Unable to connect We were not able to validate your username or password. Please ask your system admin to check they are correct and try again.

  Get in touch with your system administrator to resolve this issue.

• If the client detects a network and your credentials are successfully validated, you will be connected to the remote host.