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Enabling Media Optimization for Zoom

Media Optimization for Zoom requires the Zoom VDI application. Zoom VDI consists of the following two components, which are separate programs:

  • Zoom VDI Client

    Zoom VDI client must be installed on agent machines.

  • Zoom Plugin

    Zoom Plugin is included with the Trusted Zero Client.

Note: Zoom Plugin is Included with the Trusted Zero Client

The Trusted Zero Client is already configured with the Zoom Plugin. No separate installation is necessary.

Supported Configuration & Agents

Media optimization is supported when Trusted Zero Clients connect to:

  • Omnissa Horizon agents using the Blast and PCoIP protocol, and
  • Anyware agents.

The following Horizon agents are supported:

  • Horizon 8 (2006 and later)
  • Horizon 7 version 7.13

The following Anyware agents are supported:

  • Graphics Agent for Windows 25.03 or later
  • Standard Agent for Windows 25.03 or later

Agent Setup

Before you begin, make sure that you have administrator privileges on the agent machine where you will install the Zoom VDI Client.

Note: Version Parity

The Zoom VDI Client version you select must be the same or higher than the version of the Zoom Plugin on client machines. Select version 6.3.11 or later.

  1. On the agent machine, access the VDI releases and downloads page in a web browser.

  2. Under Compatible plugins, locate the installer version. The version must be 6.3.11 or later.

  3. Download either the 32-bit or the 64-bit installer, depending on your machine's configuration. The ZoomInstallerVDI.msi file will be downloaded to your agent computer.

  4. If connected to a Zoom session, disconnect it.

  5. Double-click the ZoomInstallerVDI.msi file to begin installation.

  6. Follow the steps in the installation wizard to complete the installation and reboot the agent machine / remote desktop.

  7. Reboot the machine after installation of the of the plugin completes. This step is mandatory.

  8. To check if the plugin is installed properly and if it's connected, navigate to Settings > Statistics > VDO. The VDI tab should reflect the VDI Plugin status as Connected. If the status is not "Connected", reboot the system and repeat the process. Alt Text.