Why doesn't the PCoIP Remote Workstation Card power up when it is installed to a particular PCIe slot?
This may be due to the restrictions of your host PC's motherboard that requires you to install graphics cards or other PCIe cards into certain PCIe slots. If a PCIe card is installed into an inappropriate PCIe slot, the host PC may stop loading any …
Knowledge Base Article Troubleshooting Setup Remote Workstation Card
Last modified: November 22, 2022
352
PCoIP Zero Clients Energy Star Compliance
E-Star ENERGY STAR Certification of PCoIP Zero Clients Tera2 PCoIP zero clients may be certified for ENERGY STAR? rating under the E-Star 5.2 Program Requirements for Computers. Please check with your OEM Partner if they have applied for certification of …
Knowledge Base Article Advisory Zero Clients
Last modified: September 19, 2023
351
Default HP Anyware Connector docker network conflicts with VPN network
Scenario: The default HP Anyware Connector docker network is conflicting with VPN network. When specifying the --connector-network-cidr flag during the installation of HP Anyware Connector the docker network is that same range as the default 172.x How can …
Knowledge Base Article Troubleshooting Management Setup HP Anyware
Last modified: August 7, 2023
350
HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond
HP Anyware online licensing registration system is experiencing intermittent errors and may be slow to respond.   Products impacted include:   HP Anyware HP Anyware Manager HP Anyware Management Console (MC)   Products NOT impacted include:   Zero Clients …
Knowledge Base Article Advisory
Last modified: August 7, 2023
352
PCoIP Management console 2.x or 3.x license activation fails with error "Operations error: 0 That activation request yields no right to a license".
Problem When you try to activate the PCoIP Management Console license with this command "/opt/teradici/licensing/mc_activate_lic.sh -k ", You get the error "Operations error: 0 That activation request yields no right to a license".   …
Knowledge Base Article Troubleshooting Licensing Management Console
Last modified: September 3, 2023
353
Does PCoIP support moving between subnets in a wireless environment?
PCoIP environments implementing newer versions of PCoIP, such as Cloud Access Software, support changing of the PCoIP Software Clients IP address as long as the PCoIP Agent IP is still reachable. This allows PCoIP Software Clients to roam from wireless to …
Knowledge Base Article Advisory HP Anyware Remote Workstation Card
Last modified: September 14, 2023
346
FAQ's Security
General          Anyware Software Client Security Modes          Installing the Internal Root CA Certificate in a Anyware Client          Multi-Factor Authentication (MFA)          Third-Party Multi-Factor Authentication         Anyware Connector …
Knowledge Base Article Troubleshooting FAQ
Last modified: March 13, 2024
346
Local Administrative Password setting is disabled after changing the firmware version in the profile in the PCoIP Management Console 3.0.0
Problem After changing the firmware version in a profile in PCoIP Management Console 3.0.0 the Local Administrative Password setting is no longer enabled and the password field is blank.   Cause This issue is known to happen when the following conditions …
Knowledge Base Article Troubleshooting Security Management Management Console
Last modified: November 7, 2022
346
How do I configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card?
There are three ways to configure wake-on-LAN with the AMD R5000 PCoIP Remote Workstation Card. Option 1: Use the PC NIC and PCoIP Host Software  For instructions, refer to How do I remotely power on the host PC/workstation through its network interface …
Knowledge Base Article Tutorial Setup Remote Workstation Card
Last modified: August 23, 2018
345