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Contacting Support If you encounter any problems installing, configuring, or running the Standard Agent for Linux, you can create a support ticket . Before creating a ticket, be prepared with the following: A detailed description of the problem Your agent …

Creating a Technical Support File We may request a support file from your system in order to troubleshoot and diagnose issues. The support file is an archive containing Anyware Standard Agent for Linux logs and other diagnostic data that can help support …

Finding the Agent Version Number To find the agent's version number in Ubuntu : dpkg -l "pcoip*" To find the agent's version number in RHEL or Rocky Linux : rpm -qai "pcoip*" The console will display a table of all registered components and their version …

Anyware Standard Agent for Linux 25.03 This guide is intended for administrators who are deploying the Standard Agent for Linux as part of HP Anyware. It assumes thorough knowledge of Linux conventions and networking concepts, including firewall …

IPv6 The Standard Agent for Linux supports IPv6 addresses. No configuration is needed to switch between IPv4 and IPv6 modes. … Enabling …

Brokering Remote Workstation Card Machines You can use the Standard Agent for Linux to provide brokering capabilities for your Linux Remote Workstation Card machines. Important Configuring your Anyware Zero Client's connection mode as described here will …

Cloud-based Ubuntu hosts will fail to properly identify Wacom tablets that have been locally-terminated at the Anyware client. When this occurs, pressure sensitivity and other advanced features will not work properly. To work around this issue, remove the …

Security Certificates in Anyware Agents PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed …

This topic contains instructions for installing the Zoom VDI Client on Agent machines. Before you begin , make sure that you have administrator privileges on the agent machine on which you want to install the Zoom VDI Client.   Initiate RDP connection of …

Zoom VDI for HP Anyware allows for an enhanced video conferencing performance in HP Anyware environments, by offloading the audio and video streams from Anyware agent devices to Anyware client devices. The client devices handle the processing of the video …