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… Scenario You modify the label name of your zero client or remote workstation card and after reboot you cannot … if you use PCoIP-500-16.mydomain   Resolution Since PCoIP firmware 6.4.0 if modifying the Label name, the new name …

… To receive a detailed host diagnostic report, create a client  support/log file bundle  and then submit this … the  HP Anyware Product Lifecycle Page  for details on firmware/software versions that are under support.  Release … it is typed in correctly.  Pay special attention to 0 (zero) and O (Letter O) or 1 (one) and l (small l).  If that …

… will be sent to the PCoIP host and logged in the firmware logs or PCoIP server log files. These NAK entries … NAKs will trigger an imaging reset. On a PCoIP Software Client the image will pause, on a PCoIP Zero Client this will cause a momentary black screen.   NAK …

… only impacts customers who have legacy/unsupported Zero Client firmware (including firmware version 17.05.x) connecting to …

… a different virtual host? Download : I cannot download the firmware/software.  How can this be fixed? FAQ - Related … or via the Teradaci e-Store.  If you have purchased a Zero Client or Workstation Access Card recently, you are eligible …

… gets updated, the host updates that information to the client through the network. The following are some symptoms … during a session with minimal or no screen changes PCoIP Zero Client logs might contain -500 MGMT_IMG … Latest version of PCoIP Software Client and Zero Client firmware modify the EDID of the attached display to report …