Teradici Documentation and Downloads | Documents and Downloads for Teradici products

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Why am I prompted for a PIN using Gemalto ACS Single Sign On?

Scenario When a user tries to authenticate to a VMware View virtual desktop with a Gemalto ACS smart card then Single Sign on (SSO) fails and the user is prompted for a PIN before windows signs them in. Cause If a Gemalto ACS smart card contains two …

No warning message when VMware View Connection Server Certificate Check Mode is set to Warn if Connection may be insecure (Default)

This is expected behavior. Configured non-interactive session modes do not display VCS Warning messages in Warn if the connection may be insecure (Default) security mode. Interactive session modes will display VCS Error messages in Warn if the connection …

Is the PCoIP Session AES encryption key set automatically or manually by a user?

The keys are generated automatically at the establishment of each PCoIP session. … Is the PCoIP Session AES encryption key set automatically or manually by a …

Local Administrative Password setting is disabled after changing the firmware version in the profile in the PCoIP Management Console 3.0.0

Problem After changing the firmware version in a profile in PCoIP Management Console 3.0.0 the Local Administrative Password setting is no longer enabled and the password field is blank. Cause This issue is known to happen when the following conditions …

Why do PCoIP Zero clients fail to establish Imprivata OneSign sessions when the OneSign Appliance Verification setting equals no verification?

This happens when the PCoIP Zero Client trust store contains a certificate issued by the OneSign server that does not match the certificate used by the OneSign server. Workaround Ensure the PCoIP Zero Client trust store does not contain …

Issues when using PCoIP Zero Clients and Imprivata 4.7.x

If you are experiencing an issue with a proximity card reader being reset randomly, ensure you have the latest version of Imprivata Onesign server and the latest PCoIP firmware uploaded on your PCoIP Zero Client. Reports of older firmware running on …

Problem with Smartcard Authentication when ActiveIdentity middleware is used.

Currently there is a reported issue where smartcard authentication does not work with the latest ActivIdentity middleware version 7.0.2.318, while used with Tera1 and Tera2 PCoIP Zero Clients. Users are advised to roll back to an earlier version of …

Is there any information left on my PCoIP Zero Client after a reset is performed?

When a PCoIP Zero Client is factory reset, the following information will still reside in flash: If a PCoIP Zero Client is connected to a network during the reset process, the logs will catch the normal network information on start up as part of its …

Knowledge Base Article Tutorial Security Zero Clients

Last modified: November 18, 2022

252

Installing Certificates to secure PCoIP devices or applications

PCoIP Components PCoIP Product Version Instructions PCoIP Client Device used by the end user to access a remote desktop or remote workload from the PCoIP Host Hardware based Zero clients are offered by many different vendors. Software and Mobile …

AD credentials can be leaked from the Management Interface for HP Anyware Connector (current and legacy)

Summary An insufficiently protected credentials vulnerability has been identified in the Management Interface of the HP Anyware Connector and the HP Anyware Connector Legacy for releases from April 20, 2020 and earlier (v15 and earlier for HP Anyware …

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