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The PCoIP session ended abruptly and the PCoIP Zero Client PCoIP Splash screen appears
… Problem Occasionally issues can cause the PCoIP Zero Client to reboot. Issues such as the ones listed below are … , Version: 2.2.0  LVL:2 RC:   0        MGMT_SYS :Previous Firmware Build ID: rc_tera1_r3_5@12092, Version: 3.5.1 The …
Knowledge Base Article Troubleshooting Performance Zero Clients
Last modified: September 21, 2023
717
What happens when you change the PCoIP Zero Client's Authorized Devices list to allow desired devices?
… about any of the settings below, refer to the PCoIP Zero Client and Host Administrator Guide (search key phrase: AWI USB permissions) in the PCoIP Zero Client Firmware Administrators' Guide . 1. From the AWI of the PCoIP …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: November 18, 2022
586
Session negotiation failed while connecting from Zero client to VMware view . The Zero Client may not be compatible with the host session negotiation cipher setting
… Scenario 1 When connecting from PCoIP Zero Clients running firmware 4.0.0  or newer up to 5.5.1 to virtual desktops … A session connection error is displayed on the PCoIP Zero Client  "Session negotiation failed. The Zero Client may not …
Knowledge Base Article Troubleshooting Security Zero Clients
Last modified: May 1, 2025
16579
Remote Workstation Card TCP Port 50001 Retirement
… PCoIP Zero Client to Remote Workstation Card communication that … is now being moved to within the PCoIP data stream in the firmware release 4.5.0. This was done to accommodate … between PCoIP Remote Workstation host PC's and PCoIP Zero Clients will change. The tables below identify these …
Knowledge Base Article Advisory Session Remote Workstation Card Zero Clients
Last modified: November 9, 2022
880
How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?
… Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management … on the firmware version being upgraded. Tera 1 PCoIP Zero Client or PCoIP Remote Workstation card firmware …
Knowledge Base Article Tutorial Setup Management Management Console Remote Workstation Card Zero Clients
Last modified: September 22, 2023
9789
Recovering the OSD when the resolution was set to 800x600 or lower which removed functionality.
… equal to 1024x768 on integrated displays is possible using firmware 4.1.2 and newer. Use the Management Console (MC) to … OSD is. For configuration changes please see the  PCoIP Zero Client Firmware Administrators' Guide (GUI Reference > …
Knowledge Base Article Troubleshooting Display Management Console Zero Clients
Last modified: September 3, 2023
302