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Teradici Cloud Access Manager (CAM) Status Update

CAM Service - Good Service Cloud License Server - Good Service Please be aware, this page is only updated if there is a change in service level. Last Updated: 3:32PM 9/11/2019 PST If you experience CAM service disruption, please go to …

Knowledge Base Article Announcement

Last modified: September 12, 2019

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Steps to activate HP Anyware licenses in offline environment

For activating licenses in an offline environment, if you are able to transfer files from the PCoIP License Server to an internet-connected machine, the self serve method is recommended. Please refer to section "Managing PCoIP Session Licenses" in License …

Knowledge Base Article Tutorial Licensing HP Anyware

Last modified: September 3, 2023

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Confirmed Solution Provided (Internal Case Retrospective)

This is an internal KB used for the case closure retrospective. Closed cases are to be characterized as KB-1375 Confirmed Solution Provided : Solution was suggested and accepted by the user. KB-1376 Solution Provided : Solution was suggested. It is …

Knowledge Base Article Internal

Last modified: March 22, 2023

1253

Guidance Provided (Internal Case Retrospective)

Knowledge Base Article Internal

Last modified: March 22, 2023

1152

What are the best scenarios and setups HP Anyware uses to test its implementation of SCEP?

These are the setups and scenarios used to test HP Anyware implementation of SCEP (Simple Certificate Enrollment Protocol). Tested SCEP Server Setups: OS: Windows Server 2008 R2 Installed Role Services: Active Directory Certificate Service Network …

Knowledge Base Article Tutorial Security Zero Clients

Last modified: September 15, 2023

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How do I optimize the Windows 7 desktop experience settings to reduce PCoIP session bandwidth?

Answer: On a Microsoft Windows 7 machine, make the following change to the Windows optimization settings: Start > Computer > System Properties > Advanced System Properties > Performance Settings button > Adjust for best performance . Alternatively, you …

Certificate management for PCoIP Zero Clients and PCoIP Remote Workstation Cards

This article provides a high level overview of certificate management for PCoIP Zero Clients and PCoIP Remote Workstation Cards (also known as PCoIP host cards). Note: PCoIP Zero Clients and PCoIP Remote Workstation Cards are highly secure devices and by …

How do I avoid the red "HTTPS" in server address in the Connection Dialog on a PCoIP Zero Client?

All HP Anyware and VMware View 5.1 or newer has connection security requirements that are supported in PCoIP Zero Client firmware 4.0.0 or newer. There are multiple scenario's with the certificate check that can result in a warning message and/or a red …

How do I bridge a USB device on a PCoIP Zero Client?

PCoIP Zero Clients locally terminate HID USB devices when connecting to: VMware View virtual desktops, or PCoIP Remote Workstation Cards (host cards) on systems where the PCoIP Host Software is installed and the Local Cursor and Keyboard feature is …

How do I set the verbosity level for PCoIP Agent log entries?

For HP Anyware, Amazon Workspaces, and Horizon View 5.2+: When changing the verbosity level for the PCoIP Agent, the logging level for all components are changed. Configuring the verbosity level in Windows The log verbosity for PCoIP Windows log files …

Knowledge Base Article Tutorial Setup HP Anyware

Last modified: September 3, 2023

7051

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