Client SDK for macOS Developers' Guide
This release is in End of Support. The software or firmware may still be available, but Teradici will no longer answer support questions or issue fixes.

Anyware Support Bundler Tool

HP Anyware's support team may request a support file from your system to help troubleshoot and diagnose PCoIP issues.

Customizable Script

This script can be customized, in the case where the log files are located in a different location the script should be updated appropriately.

To create a support file:

  1. Open a terminal window.
  2. Launch the support bundler:
/Applications/PCoIPClient.app/Contents/Resources/pcoip-client-support-bundler

The file will be created and placed in the user's home directory.

Last updated: Thursday, June 19, 2025