Release Notes

Software Client for Linux 23.06

In addition to bug fixes and stability enhancements, the Software Client for Linux introduces the following:

Pre-session Client Interface is Now Localized

The pre-session interface language can now be changed. The client will automatically use the system's configured language if the language is supported. For more information and instructions for changing the language, see Language Support.

High Performance Client Mode is Now Default

The Software Client for Linux's high performance client mode is now enabled by default, and recommended for most users. Previously, this mode was available as a technology preview. The previous standard mode can still be enabled by switching to Standard Performance Mode, if desired. For more information, see Client Modes.

Simplified Login for Single-Desktop Users

When a connection has a single desktop available, the desktop is now automatically selected and authenticated, without requiring a desktop selection step.

Users with multiple desktops available will continue to select their desired desktop after authenticating the connection.

For instructions on creating a connection, connecting to a session, and managing remote desktops, see Connecting to Remote Desktops.

Collaboration Manager Opens from In-Session Menu

The Collaboration Manager can now be launched from a new Collaboration menu option in the Software Client for Linux's menu, in addition to launching from the system menu bar. For more information, see Sharing Your Session With Collaborators.

New Anyware Modes Information Dialog

Information related to PCoIP Ultra acceleration modes is now available via the Connection Health Indicator on the Software Client for Linux interface. A tooltip has been added next to Mode on the Anyware Health window, which opens the Anyware Modes dialog containing a brief description on the PCoIP Ultra acceleration modes.

PCoIP Ultra modes are configured on the PCoIP agent. For more information, see PCoIP Ultra Modes.

Bloomberg Keyboard Support

Bloomberg Keyboards 4 and 5 are now supported when connecting a Software Client for Linux to PCoIP Agents for Windows. For more information, see Bloomberg Keyboard Support.

Ubuntu 18.04 Is Now Obsolete

Ubuntu 18.04 reached end of life on May 31, 2023, and is now obsolete. It is no longer a supported operating system for the Software Client for Linux.

Resolved Issues

None.

Known Issues

Anyware Health may show Incorrect Color Space when in GPU Offload Mode

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While in GPU Offload mode, the color space may incorrectly report as BGRA 8|8|8|8.

Workaround:

While in GPU offload mode, do not use the Anyware Health monitor to identify current color space.

Need to restart client to switch languages on Ubuntu 18.04 and CentOS 7

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If you change languages from the Anyware Client pre-session UI on Ubuntu 18.04 or CentOS 7 the language will not change until the client application is restarted.

Workaround:

Restart the application after selecting the desired language.

Newer releases of Linux such as Ubuntu 20.04/22.04 support dynamic language switching in the Anyware Client pre-session.

Fractional Scaling not Supported on Ubuntu 20.04 and 22.04

 
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The PCoIP Client for Linux does not support fractional scaling on Ubuntu 20.04 and 22.04. When fractional scaling is enabled, the user may experience a client crash when switching to full-screen mode or experience issues with screen layout and mouse coordinate mapping.

Workaround:

Turn off Fractional Scaling in Ubuntu Settings under Screen Display.

The name of network shown in Anyware Health Monitor does not change during a session

 
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In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

When entering credentials, pressing Enter in Username field does not advance cursor to Password field

 
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Pressing Enter on the Username field does not advance the text entry cursor to the Password field.

Workaround:

Use the Tab button or mouse to move from the Username field to the Password field.

Linux Client running on Ubuntu 20.04 and 22.04 are unable to connect to Remote Workstation Card

 
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Linux Clients running on Ubuntu 20.04 or 22.04 cannot connect to Remote Workstation Cards.

Resizing collaboration session window causes crash

 
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Re-sizing the PCoIP Client window while participating in a PCoIP Ultra Collaboration session may cause the PCoIP client to crash.

Workaround:

Avoid re-sizing client window size while participating in a PCoIP Ultra Collaboration session.

If this occurs, re-start the collaboration session by sending a new invitation to the Guest Collaborator.

Keyboard and Mouse Freeze when Connected to Remote Workstation Card in Windowed Mode

 
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Keyboard and Mouse can freeze when connected to a Remote Workstation Card while the Soft Client is in windowed mode.

Workaround:

If this occurs, switch the client to full-screen mode to reestablish Keyboard and Mouse functionality.

Linux Repositories on downloads.teradici.com are deprecated

 
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The Linux repositories that existed on downloads.teradici.com are deprecated and should no longer be used.  Updating a repository located on downloads.teradici.com will produce a certificate error similar to the following:

$ sudo apt-get update

Certificate verification failed: The certificate is NOT trusted. The certificate chain uses expired certificate.  Could not handshake: Error in the certificate verification. [IP: 52.25.54.15 443]

Workaround:

Any references to downloads.teradici.com should be removed. Search for any files in /etc/apt/sources.list.d/ for "downloads.teradici.com" and delete them.

For example:

$ grep downloads.teradici.com /etc/apt/sources.list.d/

…returns something similar to: /etc/apt/sources.list.d/pcoip.list [...]

…remove the file: sudo rm /etc/apt/sources.list.d/pcoip.list

Once the legacy file is removed, refresh the repository cache. 

sudo apt-get update