Release Notes

Software Client for Linux 23.12.2

Release 23.12 of the Software Client for Linux includes:

This release contains bug fixes and stability enhancements. There are no new features in this release.

Resolved Issues

PCoIP Client for Linux no longer crashes when TCP/7778 in use

23.12.0
197442

Anyware Client for Linux no longer attempts to bind to ports 7777/7778.  Client no longer fails with an error when TCP/7778 is already in use.

Pause/break key can now be sent to the PCoIP host from Linux Anyware client or client SDK

23.12.0
194020

Pause/break key can now be sent to the PCoIP host from a Linux client (both Anyware client and client SDK).

Known Issues

Caps Lock Key Press Events Are Not Synchronized When Using a JIS Layout Keyboard

 
194012

Caps Lock press events on a Japanese Industrial Standard (JIS) Layout keyboard connected to a client machine are not synchronized on the agent machine if the Caps Lock key is pressed outside the PCoIP session (for example, when the PCoIP client window is minimized). This happens because on JIS Layout keyboards, the Caps Lock key, or the Eisu (英数) key is used to toggle between English and Japanese input.

Workaround:

If a JIS Layout keyboard is connected on the client machine, do one of the following:

  • Before establishing the PCoIP session, set the input language to a language other than Japanese.
  • During an active PCoIP session, if a Caps Lock press event becomes unsynchronized, disconnect from the session, and connect again.
  • When a PCoIP session is minimized, DO NOT press the Caps Lock key outside of the PCoIP client window.

Incorrect Display of Color Space on Anyware Health Window

 
186953

When the PCoIP Ultra GPU Offload mode is enabled, the BGRA color space might incorrectly display as BGRA 8|8|8|8 on the Anyware Health window.

Workaround:

When the PCoIP Ultra GPU Offload mode is enabled, DO NOT use the Anyware Health window to identify current color space.

Fractional Scaling not Supported on Ubuntu 20.04 and 22.04

 
171114

The PCoIP Client for Linux does not support fractional scaling on Ubuntu 20.04 and 22.04. When fractional scaling is enabled, the user may experience a client crash when switching to full-screen mode or experience issues with screen layout and mouse coordinate mapping.

Workaround:

Turn off Fractional Scaling in Ubuntu Settings under Screen Display.

The name of network shown in Anyware Health Monitor does not change during a session

 
169411

In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

When entering credentials, pressing Enter in Username field does not advance cursor to Password field

 
166593

Pressing Enter on the Username field does not advance the text entry cursor to the Password field.

Workaround:

Use the Tab button or mouse to move from the Username field to the Password field.

Linux Client running on Ubuntu 20.04 and 22.04 are unable to connect to Remote Workstation Card

 
166490

Linux Clients running on Ubuntu 20.04 or 22.04 cannot connect to Remote Workstation Cards.

Resizing collaboration session window causes crash

 
165911

Re-sizing the PCoIP Client window while participating in a PCoIP Ultra Collaboration session may cause the PCoIP client to crash.

Workaround:

Avoid re-sizing client window size while participating in a PCoIP Ultra Collaboration session.

If this occurs, re-start the collaboration session by sending a new invitation to the Guest Collaborator.

Keyboard and Mouse Freeze when Connected to Remote Workstation Card in Windowed Mode

 
159715

Keyboard and Mouse can freeze when connected to a Remote Workstation Card while the Soft Client is in windowed mode.

Workaround:

If this occurs, switch the client to full-screen mode to reestablish Keyboard and Mouse functionality.

Linux Repositories on downloads.teradici.com are deprecated

 
151087

The Linux repositories that existed on downloads.teradici.com are deprecated and should no longer be used.  Updating a repository located on downloads.teradici.com will produce a certificate error similar to the following:

$ sudo apt-get update

Certificate verification failed: The certificate is NOT trusted. The certificate chain uses expired certificate.  Could not handshake: Error in the certificate verification. [IP: 52.25.54.15 443]

Workaround:

Any references to downloads.teradici.com should be removed. Search for any files in /etc/apt/sources.list.d/ for "downloads.teradici.com" and delete them.

For example:

$ grep downloads.teradici.com /etc/apt/sources.list.d/

…returns something similar to: /etc/apt/sources.list.d/pcoip.list [...]

…remove the file: sudo rm /etc/apt/sources.list.d/pcoip.list

Once the legacy file is removed, refresh the repository cache. 

sudo apt-get update