Release Notes

Software Client for Linux 24.07.4

Release 24.07.4 of the Software Client for Linux contains bug fixes, stability improvements, and security enhancements

Resolved Issues

Anyware Client Closed Unexpectedly While Attempting to Connect to a Broker in FedAuth Mode

 
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Previously, Anyware Clients could occasionally close unexpectedly without an error message while attempting to establish a PCoIP connection with a broker via Federated Authentication. This issue has now been fixed, and the Anyware Client launches the default web browser when authenticating using Federated Authentication.

Issues Establishing Sessions When Using CMSG 23.12

 
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Occasionally, session establishment when connecting to a CMSG version 23.12 with Anyware Client version 23.08, 23.12 or 24.03 failed. This issue has now been fixed.

Connectivity Issues on Anyware Clients Using Federated Authentication with IDP Running on Custom Port

 
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Sometimes, Anyware Clients version 23.12 or 24.03 using Federated Authentication with IDP Running on custom port could not connect to PCoIP sessions. This issue has now been fixed.

Known Issues

Native Portrait Displays are not Supported

New
215201

Monitors operating in the native portrait orientation are not supported in Anyware sessions. Use of portrait monitors in-session results in screen layout with incorrect orientation.

Workaround:

Do not use portrait oriented monitors during Anyware sessions. Instead, use landscape monitors.

SmartCard not available following session disconnect

 
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Following the disconnection of a Anyware session that used SmartCard authentication, the card may become unavailable to use for a short period.

Workaround:

The SmartCard should become available to use again a short time after a session has ended, you can wait up to a minute for the card and reader to reset, or remove and re-insert the smartcard to expedite this reset.  

If the card remains unavailable, try unplugging and re-plugging the smart card reader.  If that does not work, restart your client host.

Smartcard: Cancelling during login attempt causes abnormal behavior

 
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After authenticating with a Smartcard, if the connection is cancelled before the session establishment is complete, you will be unable to connect to a desktop from the Desktop Selection page.

Workaround:

The user must return to the "{}Saved Connections{}" page and authenticate the connection again by using their Smartcard and PIN before they will be able to connect to a session.

Fractional Scaling not Supported on Ubuntu 20.04 and 22.04

 
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The PCoIP Client for Linux does not support fractional scaling on Ubuntu 20.04 and 22.04. When fractional scaling is enabled, the user may experience a client crash when switching to full-screen mode or experience issues with screen layout and mouse coordinate mapping.

Workaround:

Turn off Fractional Scaling in Ubuntu Settings under Screen Display.

The name of network shown in Anyware Health Monitor does not change during a session

 
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In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

Linux Client running on Ubuntu 20.04 and 22.04 are unable to connect to Remote Workstation Card

 
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Linux Clients running on Ubuntu 20.04 or 22.04 cannot connect to Remote Workstation Cards.

Resizing collaboration session window causes crash

 
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Re-sizing the PCoIP Client window while participating in a PCoIP Ultra Collaboration session may cause the PCoIP client to crash.

Workaround:

Avoid re-sizing client window size while participating in a PCoIP Ultra Collaboration session.

If this occurs, re-start the collaboration session by sending a new invitation to the Guest Collaborator.

Keyboard and Mouse Freeze when Connected to Remote Workstation Card in Windowed Mode

 
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Keyboard and Mouse can freeze when connected to a Remote Workstation Card while the Soft Client is in windowed mode.

Workaround:

If this occurs, switch the client to full-screen mode to reestablish Keyboard and Mouse functionality.

Linux Repositories on downloads.teradici.com are deprecated

 
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The Linux repositories that existed on downloads.teradici.com are deprecated and should no longer be used.  Updating a repository located on downloads.teradici.com will produce a certificate error similar to the following:

$ sudo apt-get update

Certificate verification failed: The certificate is NOT trusted. The certificate chain uses expired certificate.  Could not handshake: Error in the certificate verification. [IP: 52.25.54.15 443]

Workaround:

Any references to downloads.teradici.com should be removed. Search for any files in /etc/apt/sources.list.d/ for "downloads.teradici.com" and delete them.

For example:

$ grep downloads.teradici.com /etc/apt/sources.list.d/

…returns something similar to: /etc/apt/sources.list.d/pcoip.list [...]

…remove the file: sudo rm /etc/apt/sources.list.d/pcoip.list

Once the legacy file is removed, refresh the repository cache. 

sudo apt-get update