Release Notes
Software Client for Linux 24.10.0
Version 24.10 of the Anyware Client for Linux contains bug fixes and stability enhancements. Additionally, it also includes the following features and changes:
Improved Wacom and Xencelabs Tablet Responsiveness in High Latency Networks
Version 24.10 introduces improvements to the responsiveness of Wacom tablets and Xencelabs tablets operating in high latency networks. For this purpose, a new parameter has been introduced:
Improve graphics tablet responsiveness on high latency network
This parameter must be set on the host. Enabling it ensures smooth and consistent drawing on graphics tablets, even in high-latency network environments. This results in improved performance even if occasional packet drops are experienced.
Note:
To use this parameter, both the Anyware Client and the Anyware Agent must be upgraded to version 24.10.
Legacy High Performance Mode is Now Removed
The High Performance (Legacy) mode has been removed as an option in Anyware Client for Linux 24.10.
Anyware Client Exited Abruptly when Connecting to a Broker in FedAuth mode
Previously, Anyware Clients occasionally closed unexpectedly without an error message while attempting to establish a PCoIP connection with a broker via Federated Authentication. This issue has now been fixed, and the Anyware Client launches the default web browser when authenticating using Federated Authentication.
"Menu" keystrokes Were Not Sent From macOS or Linux Client to a Linux or Windows Agent
When an external keyboard is connected with a Menu key to a macOS or Linux client, the Menu key press is not sent to the remote Linux or Windows agent. This issue has now been fixed.
Client Crash on Cancel Connection Fixed
Anyware Client could crash if the cancel button was clicked while a PCoIP connection is in progress on a particular step of the session establishment. This issue has been fixed and the time to cancel an in-progress connection has been reduced.
Client Running in Windowed Mode Resized to Default Resolution in a Multi-monitor Setup
Clients running in Windowed mode in a multi-monitor setup, sometimes resized to the default resolution of 800x600. This issue has now been fixed.
Sessions are now correctly established with the Connection Manager and Security Gateway
Occasionally, session establishment when connecting to a CMSG version 23.12 with Anyware Client version 23.08, 23.12 or 24.03 failed. This issue has now been fixed.
Connectivity Issues on Anyware Clients Using Federated Authentication with IDP Running on Custom Port
Sometimes, Anyware Clients version 23.12 or 24.03 using Federated Authentication with IDP Running on custom port could not connect to PCoIP sessions. This issue has now been fixed.
Packet Loss Due to GPU Decoding Errors Caused Blank Screens
Sometimes, sessions failed to start if network data was lost during the initiation of a PCoIP Ultra GPU offload session. This issue has been fixed.
Anyware Session Failure with 144 Hz Displays
Connecting to an Anyware session from a client computer with a 144 Hz monitor attached might cause the Anyware connection to fail when a locally connected display cannot support that resolution.
- Remove all monitors connected to the host computer to enable connection.
- Set a limit maximum_framerate on the host to 60 to enable connection.
Data Protection Software on the Client Might Interfere with USB Forwarding Functionality
Data protection software, such as EgoSecure, which is installed on client machines might interfere with the USB forwarding functionality in PCoIP sessions.
Uninstall the data protection software.
Incorrect Japanese Characters on Windows host When Connecting from Linux or macOS Clients
When connecting to a Windows agent from a Linux or macOS client, the Japanese character "vu" is displayed in Katakana, even if the client and host are set to Hiragana. Other Hiragana characters work as expected.
No known workaround.
When Authenticated Using a Smartcard, Session Does Not Resume After Network Interruption
If a session is established using a smartcard, it may not automatically re-establish the connection after a disruption in network.
If the reconnection attempt fails, reauthenticate using the smartcard to reconnect.
SmartCard not available following session disconnect
Following the disconnection of a Anyware session that used SmartCard authentication, the card may become unavailable to use for a short period.
The SmartCard should become available to use again a short time after a session has ended, you can wait up to a minute for the card and reader to reset, or remove and re-insert the smartcard to expedite this reset.
If the card remains unavailable, try unplugging and re-plugging the smart card reader. If that does not work, restart your client host.
Smartcard: Cancelling during login attempt causes abnormal behavior
After authenticating with a Smartcard, if the connection is cancelled before the session establishment is complete, you will be unable to connect to a desktop from the Desktop Selection page.
The user must return to the "{}Saved Connections{}" page and authenticate the connection again by using their Smartcard and PIN before they will be able to connect to a session.
Caps Lock and Kana state can go out-of-sync when a Japanese keyboard is used
When a Japanese keyboard is used on the client side in a PCoIP session, the Caps Lock state can be out-of-sync on the host side if the Caps Lock key is pressed outside of the PCoIP client window.
On the client machine, set the input language to non-Japanese when a Japanese keyboard is used.
Do not press the Caps Lock key outside of the PCoIP client window when a Japanese keyboard is used.
If the Caps Lock state is out-of-sync inside a PCoIP session, disconnect and reconnect to the host.
PCoIP Client on Ubuntu 22.04 with Wayland can limit to 30 Hz for 4k displays
Remote refresh rate can be limited to 30 hz for 4k displays when connecting to a PCoIP session. This can be due to an inability for the PCoIP client to retrieve the monitor display EDID when running under Wayland on Ubuntu 22.04. This is expected as Wayland is not supported by Anyware at this time.
Disabling Wayland by editing:
sudo vi /etc/gdm3/custom.conf
to uncomment the line:
# Uncomment the line below to force the login screen to use Xorg WaylandEnable=false
and reboot the client computer. Subsequent Anyware connections will be able to retrieve the EDID and will properly negotiate 60 Hz timing if the monitor is capable of that refresh rate.
Linux Keyboard - Pause/Break/Log Off and Application shortcut keys not forwarded
When connecting a Linux Anyware Client the following two keyboard short-cut keys are not forwarded to the remote session: # Pause/Break key (for standard keyboard) Pause/Break/Log Off (for Bloomberg Keyboard) # Application key
These keys will affect the local Linux OS, not the Anyware remote desktop.
This impacts any USB keyboard with these shortcut functions, including Bloomberg Keyboard.
Use alternate methods to initiate the function of these shortcut keys within the Anyware remote desktop session.
Fractional Scaling not Supported on Ubuntu 20.04 and 22.04
The PCoIP Client for Linux does not support fractional scaling on Ubuntu 20.04 and 22.04. When fractional scaling is enabled, the user may experience a client crash when switching to full-screen mode or experience issues with screen layout and mouse coordinate mapping.
Turn off Fractional Scaling in Ubuntu Settings under Screen Display.
The name of network shown in Anyware Health Monitor does not change during a session
In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.
For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.
Linux Client running on Ubuntu 20.04 and 22.04 are unable to connect to Remote Workstation Card
Linux Clients running on Ubuntu 20.04 or 22.04 cannot connect to Remote Workstation Cards.
Resizing collaboration session window causes crash
Re-sizing the PCoIP Client window while participating in a PCoIP Ultra Collaboration session may cause the PCoIP client to crash.
Avoid re-sizing client window size while participating in a PCoIP Ultra Collaboration session.
If this occurs, re-start the collaboration session by sending a new invitation to the Guest Collaborator.
Keyboard and Mouse Freeze when Connected to Remote Workstation Card in Windowed Mode
Keyboard and Mouse can freeze when connected to a Remote Workstation Card while the Soft Client is in windowed mode.
If this occurs, switch the client to full-screen mode to reestablish Keyboard and Mouse functionality.
Linux Repositories on downloads.teradici.com are deprecated
The Linux repositories that existed on downloads.teradici.com are deprecated and should no longer be used. Updating a repository located on downloads.teradici.com will produce a certificate error similar to the following:
$ sudo apt-get update
Certificate verification failed: The certificate is NOT trusted. The certificate chain uses expired certificate. Could not handshake: Error in the certificate verification. [IP: 52.25.54.15 443]
Any references to downloads.teradici.com should be removed. Search for any files in /etc/apt/sources.list.d/ for "downloads.teradici.com" and delete them.
For example:
$ grep downloads.teradici.com /etc/apt/sources.list.d/
…returns something similar to: /etc/apt/sources.list.d/pcoip.list [...]
…remove the file: sudo rm /etc/apt/sources.list.d/pcoip.list
Once the legacy file is removed, refresh the repository cache.
sudo apt-get update
PCoIP Client in window mode can be limited to 30 fps
For high resolution displays with dimensions larger than 3840x1600 the maximum fps will be limited to 30.
To enable up to 60 fps either set the client in full screen mode or reduce the window size to dimensions less than 1600 pixels.