Release Notes

Software Client for Linux 25.03.0

Version 25.03 of the Software Client for Linux fixes known issues, bugs and stability enhancements for a better user experience and seamless support. In addition, it includes the following features:

Enhanced Security Using Smart Card Authentication

Version 25.03 of the Software Client for Linux introduces support for in-session smart card authentication for Linux Clients that connect to Linux agents. When this feature is enabled, session authentication will use the smart card connected to the client. Once the session is established the smart card used to authenticate will be available for tasks such as in-session authentication and document signing.

Smart card authentication provides an added security layer, and simplifies identity management within PCoIP deployments.

For additional information, see the following topics:

Note:

Prior to using this feature, smartcard authentication must be enabled on Linux agents. For more information, see the "Enabling Smart Card Authentication Using Linux Clients" topic in the Linux agent guide.

Support for Two Audio Output Devices

Version 25.03 of the Software Client for Linux  introduces support for multiple audio output devices. You can now select up to three audio output devices for playing audio, and a single audio input device while in session.

This capability is only supported on Linux clients connecting to Windows Graphics agents or Windows Standard agents. For more information, see Selecting Audio Devices

Introducing Zoom VDI for HP Anyware

Version 25.03 of the Anyware Client for Linux introduces support for Zoom VDI, which allows for an enhanced video conferencing performance in HP Anyware environments. The feature works by offloading the audio and video streams from HP Anyware agent devices to HP Anyware client devices, which handle the processing and transmitting of these streams to and from Zoom servers. This results in reduced latency, and improved meeting experience during PCoIP sessions.

Once installed and configured, the capabilities of Zoom VDI enable quick adoption, leading to a seamless experience while starting and joining meetings. The Zoom VDI Plugin is similar to the Standard Zoom Client, and includes features such as optional end-to-end encryption, gallery view, speaker view, language interpretation, breakout rooms, and screen sharing.

For more information, see the "Zoom VDI for HP Anyware" section.

Note:

Ubuntu 20.04 will reach end of life in April 2025. Support for this version has been removed in HP Anyware 25.03.

Resolved Issues

Audio Input (Microphone) on Linux Client Fixed

25.03.0, 24.10.2
234126

Issue with connecting an Audio Input device (microphone) in Anyware Client for Linux has been fixed in 24.10.2.

Unauthorized devices do not become available

25.03.0
233187

Unauthorized devices remain unavailable for forwarding in subsequent PCoIP sessions or if the host does not have the USB driver installed.

Added support for Wacom tablets

24.10
231985

DTH-227 and DTH-172 are now supported for "Tablet Performance" on the Trusted Zero Client.

Authentication failures with custom brokers are now fixed

24.10.1, 25.03.0
231694

Authentication failures with custom brokers are now fixed in Anyware Client version 24.10.1.

Connection Error Messages Regression Resolved

24.10.1, 25.03.0
230412

Correct error messages are now displayed again.

USB ethernet adapters can no longer be forwarded

25.03.0
227653

USB ethernet adapters can't be forwarded to the host.  This change prevents the unexpected desktop crashes.

PCoIP Ultra now better adapts quality to fit within constrained network bandwidth

24.10.0
222862

PCoIP Ultra will now adapt image quality lower in response to network pressure to better maintain responsiveness and framerates. The range of image quality adaption is controlled by the two settings, minimum image quality and maximum initial image quality.

Known Issues

Connection Fails when Broker Certificate Serial Number is 0

New
241199

If you are using Anyware Clients version 25.03, brokered connections will fail if the broker certificate includes serial number zero (0). 
Note: While certificates from GoDaddy have been identified to exhibit this issue, other certificate providers may also be affected. 

Workaround:

If you experience connectivity issues in brokered connections, downgrade the Anyware Client and Anyware Agent to version 24.10.

USB 3.0 mass storage devices may not work after forwarding

230439

After forwarding a USB 3.0 mass storage device, the content of the device may not be accessible although the device shows up as a USB device on the host.

Workaround:

Doing large quantity of file transfers, or transferring big files via PCoIP is not recommended. It is recommended to share files across machines using other available software applications.

USB Storage Device Becomes Unusable After Transferring Large Files

 
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After transferring large files (> 1GB) from the forwarded USB storage device to the host, the storage device might become unusable. This can happen within Anyware or Horizon sessions.

Workaround:

We recommend not transferring large files via USB forwarded storage devices.

Poor audio quality or system instability when using USB forwarded webcam as audio input

 
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When the microphone of an USB forwarded webcam, the audio quality of the audio input could be poor, and may cause the system not responding.

Workaround:

Do not use the built-in microphone from the USB-forwarded webcam as audio recording device.

 

Data Protection Software on the Client Might Interfere with USB Forwarding Functionality

 
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Data protection software, such as EgoSecure, which is installed on client machines might interfere with the USB forwarding functionality in PCoIP sessions.

Workaround:

Uninstall the data protection software.

Incorrect Japanese Characters on Windows host When Connecting from Linux or macOS Clients

 
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When connecting to a Windows agent from a Linux or macOS client, the Japanese character "vu" is displayed in Katakana, even if the client and host are set to Hiragana. Other Hiragana characters work as expected.

Workaround:

No known workaround.

When Authenticated Using a Smartcard, Session Does Not Resume After Network Interruption

 
208559

If a session is established using a smartcard, it may not automatically re-establish the connection after a disruption in network.

Workaround:

If the reconnection attempt fails, reauthenticate using the smartcard to reconnect.

SmartCard not available following session disconnect

 
206023

Following the disconnection of a Anyware session that used SmartCard authentication, the card may become unavailable to use for a short period.

Workaround:

The SmartCard should become available to use again a short time after a session has ended, you can wait up to a minute for the card and reader to reset, or remove and re-insert the smartcard to expedite this reset.  

If the card remains unavailable, try unplugging and re-plugging the smart card reader.  If that does not work, restart your client host.

Smartcard: Cancelling during login attempt causes abnormal behavior

 
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After authenticating with a Smartcard, if the connection is cancelled before the session establishment is complete, you will be unable to connect to a desktop from the Desktop Selection page.

Workaround:

The user must return to the "{}Saved Connections{}" page and authenticate the connection again by using their Smartcard and PIN before they will be able to connect to a session.

Caps Lock and Kana state can go out-of-sync when a Japanese keyboard is used

 
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When a Japanese keyboard is used on the client side in a PCoIP session, the Caps Lock state can be out-of-sync on the host side if the Caps Lock key is pressed outside of the PCoIP client window.

Workaround:

On the client machine, set the input language to non-Japanese when a Japanese keyboard is used.

Do not press the Caps Lock key outside of the PCoIP client window when a Japanese keyboard is used.

If the Caps Lock state is out-of-sync inside a PCoIP session, disconnect and reconnect to the host.

PCoIP Client on Ubuntu 22.04 with Wayland can limit to 30 Hz for 4k displays

 
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Remote refresh rate can be limited to 30 hz for 4k displays when connecting to a PCoIP session. This can be due to an inability for the PCoIP client to retrieve the monitor display EDID when running under Wayland on Ubuntu 22.04.  This is expected as Wayland is not supported by Anyware at this time.

Workaround:

Disabling Wayland by editing: 

sudo vi /etc/gdm3/custom.conf 

to uncomment the line: 

 # Uncomment the line below to force the login screen to use Xorg  WaylandEnable=false

and reboot the client computer. Subsequent Anyware connections will be able to retrieve the EDID and will properly negotiate 60 Hz timing if the monitor is capable of that refresh rate.

Linux Keyboard - Pause/Break/Log Off and Application shortcut keys not forwarded

 
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When connecting a Linux Anyware Client the following two keyboard short-cut keys are not forwarded to the remote session:  #  Pause/Break key (for standard keyboard) Pause/Break/Log Off (for Bloomberg Keyboard) # Application key

These keys will affect the local Linux OS, not the Anyware remote desktop.

This impacts any USB keyboard with these shortcut functions, including Bloomberg Keyboard.

Workaround:

Use alternate methods to initiate the function of these shortcut keys within the Anyware remote desktop session.

Fractional Scaling not Supported on Ubuntu 20.04 and 22.04

 
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The PCoIP Client for Linux does not support fractional scaling on Ubuntu 20.04 and 22.04. When fractional scaling is enabled, the user may experience a client crash when switching to full-screen mode or experience issues with screen layout and mouse coordinate mapping.

Workaround:

Turn off Fractional Scaling in Ubuntu Settings under Screen Display.

The name of network shown in Anyware Health Monitor does not change during a session

 
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In Anyware Health Monitor, the name of network shown will not change during a session even if the actual network changes.

For example, if an ethernet cable is pulled out and the system switches to WiFi, the name of network will not change in the Anyware Health Monitor display until the session is disconnected and reconnected.

Linux Client running on Ubuntu 20.04 and 22.04 are unable to connect to Remote Workstation Card

 
166490

Linux Clients running on Ubuntu 20.04 or 22.04 cannot connect to Remote Workstation Cards.

Resizing collaboration session window causes crash

 
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Re-sizing the PCoIP Client window while participating in a PCoIP Ultra Collaboration session may cause the PCoIP client to crash.

Workaround:

Avoid re-sizing client window size while participating in a PCoIP Ultra Collaboration session.

If this occurs, re-start the collaboration session by sending a new invitation to the Guest Collaborator.

Keyboard and Mouse Freeze when Connected to Remote Workstation Card in Windowed Mode

 
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Keyboard and Mouse can freeze when connected to a Remote Workstation Card while the Soft Client is in windowed mode.

Workaround:

If this occurs, switch the client to full-screen mode to reestablish Keyboard and Mouse functionality.

Linux Repositories on downloads.teradici.com are deprecated

 
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The Linux repositories that existed on downloads.teradici.com are deprecated and should no longer be used.  Updating a repository located on downloads.teradici.com will produce a certificate error similar to the following:

$ sudo apt-get update

Certificate verification failed: The certificate is NOT trusted. The certificate chain uses expired certificate.  Could not handshake: Error in the certificate verification. [IP: 52.25.54.15 443]

Workaround:

Any references to downloads.teradici.com should be removed. Search for any files in /etc/apt/sources.list.d/ for "downloads.teradici.com" and delete them.

For example:

$ grep downloads.teradici.com /etc/apt/sources.list.d/

…returns something similar to: /etc/apt/sources.list.d/pcoip.list [...]

…remove the file: sudo rm /etc/apt/sources.list.d/pcoip.list

Once the legacy file is removed, refresh the repository cache. 

sudo apt-get update

PCoIP Client in window mode can be limited to 30 fps

 
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For high resolution displays with dimensions larger than 3840x1600 the maximum fps will be limited to 30.

Workaround:

To enable up to 60 fps either set the client in full screen mode or reduce the window size to dimensions less than 1600 pixels.