Standard Agent for Windows Administrators' Guide
This release is in Beta. Beta software is not fully supported, and may be incomplete or unstable. It is not intended for use in production systems. We welcome your feedback on this release! Send feedback to anyware-beta-feedback@hp.com.

Wacom Tablet Support

The Standard Agent for Windows supports Wacom tablets in two configurations: bridged, where peripheral data is sent to the desktop for processing, and locally terminated, where peripheral data is processed locally at the Anyware client.

Locally Terminated Wacom Tablets

Locally-terminated tablets have greatly improved responsiveness, and tolerate higher-latency (including 25ms and higher) networks.

For the best experience and most complete device support, use the latest available Anyware agent, Anyware software client, and Anyware Zero Client firmware. To find out when support was added for individual Wacom device, refer to the release notes for your client.

The following Wacom tablet models have been tested and are supported with local termination mode:

Anyware client support for locally terminated Wacom tablets and the Standard Agent for Windows

Anyware Tera2 Zero Client
Anyware Software Client for Windows
Anyware Software Client for macOS
Anyware Software Client for Linux
Intuos Pro Small
PTH-460
Intuos Pro Medium
PTH-660
1
Intuos Pro Large
PTH-860
2
Movink 13
DTH-135
3 4 5
Cintiq Pro 16
DTH-167
Cintiq Pro 17
DTH-172
Cintiq Pro 22
DTH-227
Cintiq 22
DTK-2260
Cintiq 22HD
DTK-2200
6
Cintiq 22HDT - Pen & Touch
DTH-2200
7
Cintiq Pro 24
DTK-2420
8
Cintiq Pro 24 - Pen & Touch
DTH-2420
9
Cintiq Pro 27
DTH-271
Cintiq 32 Pro - Pen & Touch
DTH-3220
10

Important: Touch is not supported

Touch features of Wacom devices are not supported with local termination.

Note: Support for Other Wacom Tablets

Other Wacom tablets may work, but have not been tested and should not be used in production environments.

Info

To ensure smooth and consistent drawing on Wacom tablets in high latency networks, see the [Configuration Guide](../../configuring/configuring.md#improve_graphics_tablet_responsiveness_on_high_latency_network).

Bridged Wacom Tablets

Bridged Wacom tablets are supported only in low-latency environments. Tablets in network environments with greater than 25ms latency will show reduced responsiveness and are not recommended.

The following Wacom tablet models have been tested and are supported with bridged mode:

Anyware client support for bridged Wacom tablets and the Standard Agent for Windows

Anyware Tera2 Zero Client
Anyware Software Client for Windows
Anyware Software Client for macOS
Anyware Software Client for Linux
Intuos Pro Small
PTH-460
Intuos Pro Medium
PTH-660
Intuos Pro Large
PTH-860
Movink 13
DTH-135
11 12 13
Cintiq Pro 16
DTH-167
Cintiq Pro 17
DTH-172
Cintiq Pro 22
DTH-227
Cintiq 22
DTK-2260
Cintiq 22HD
DTK-2200
Cintiq 22HDT - Pen & Touch
DTH-2200
Cintiq Pro 24
DTK-2420
Cintiq Pro 24 - Pen & Touch
DTH-2420
Cintiq Pro 27
DTH-271
Cintiq 32 Pro - Pen & Touch
DTH-3220

Other Wacom tablets may work, but have not been tested.

Caution: Do Not Calibrate Pen Displays from Wacom Center

We recommend that you NOT calibrate your pen display from Wacom Center on the host machine. Doing so might result in the cursor getting offset when the tablet is used during a PCoIP session.

  • 1Local termination for Intuos Pro Small and Intuos Pro Medium requires Tera2 Zero Client firmware 6.2.0 or higher.  
  • 2Local termination for Intuos Pro Small and Intuos Pro Medium requires Tera2 Zero Client firmware 6.2.0 or higher.  
  • 3Untested, but expected to work.      
  • 4Untested, but expected to work.      
  • 5Untested, but expected to work.      
  • 6Local termination for Cintiq 22HD, 22HDT, 24P, and 24PT requires Tera2 Zero Client firmware 6.5.0 or higher.    
  • 7Local termination for Cintiq 22HD, 22HDT, 24P, and 24PT requires Tera2 Zero Client firmware 6.5.0 or higher.    
  • 8Local termination for Cintiq 22HD, 22HDT, 24P, and 24PT requires Tera2 Zero Client firmware 6.5.0 or higher.    
  • 9Local termination for Cintiq 22HD, 22HDT, 24P, and 24PT requires Tera2 Zero Client firmware 6.5.0 or higher.    
  • 10Local termination for Cintiq Pro 32PT requires Tera2 Zero Client firmware 20.04 or higher. 
  • 11Untested, but expected to work.      
  • 12Untested, but expected to work.      
  • 13Untested, but expected to work.      

Last updated: Thursday, October 31, 2024