How to upgrade PCoIP Management Console?
This is a high level KB article to give you migration path for your currently installed management console version. Path 1 - Upgrade from Management Console 1.x to Management Console version 1.1: How to upgrade PCoIP Management Console? Path 2 - Upgrade …
Knowledge Base Article Tutorial Setup Management Console
Last modified: September 3, 2023
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PCoIP Logs Explained: "-504 MGMT_PCOIP_DATA Unable to communicate with peer on PCoIP media channels (data manager ping timer expired)" in the PCoIP server logs
Problem The PCoIP Session unexpectedly disconnects, investigation into the logs show: 2011/04/16 10:20:52.606   1  -504   MGMT_PCOIP_DATA    Unable to communicate with peer on PCoIP media channels (data manager ping timer expired)   Cause Inside the PCoIP …
Knowledge Base Article Troubleshooting Session Zero Clients HP Anyware
Last modified: September 4, 2023
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PCoIP Management Console 2.x and 3.x web interface error message - Waiting for the server to start
Problem When accessing the PCoIP Management Console web interface the message "Waiting for server to start" appears.   Cause This message is displayed anytime the daemon and web service components stop communicating with each other. There are a number of …
Knowledge Base Article Troubleshooting Management Console
Last modified: March 28, 2024
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What are the factory default network settings for PCoIP Zero Clients and PCoIP Remote Workstation Cards?
Answer: An OEM may change the factory default network settings. Please refer to your OEM's manual for detailed information. Most devices generally have the following factory default network settings: DHCP enabled Fallback IP address (PCoIP Remote …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 3, 2023
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How does the PCoIP Zero Client/PCoIP Remote Workstation Card support remote power management?
Answer: This article describes how to remotely power down a host PC/workstation with a PCoIP Remote Workstation Card (i.e. host card) installed, and how to remotely power it up with wake on LAN (WOL). Note: VMWare View brokered connections do not support …
Knowledge Base Article Tutorial Setup Remote Workstation Card Zero Clients
Last modified: September 14, 2023
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What is monitor emulation on the PCoIP Remote Workstation Card and how does it work?
Answer: Monitor emulation is a feature on the PCoIP Remote Workstation Card (also known as a host card) that ensures graphics cards see a valid EDID on a Display Port or DVI port on boot. This helps prevent the graphics card from driving DVI signals or DP …
Knowledge Base Article Advisory Display Setup Remote Workstation Card
Last modified: September 3, 2023
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How can I identify the version of VMware's SVGA driver in my virtual machine?
Answer: To identify the VMware SVGA driver version that your current virtual machine is using perform the following steps. Log in to your VM. Left click the start button. Right click Computer. Left click Manage. Left click Device Manager. Expand Display …
Knowledge Base Article Tutorial Display Third Party Enhancements Zero Clients
Last modified: September 3, 2023
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Understanding the support bundle for Linux PCoIP agents
Support bundles can be generated on a Linux agent by running the  pcoip-support-bundler(1)  command. The command must be run as root and will generate a gzipped tar file in  /tmp , outputting the name of the generated file (something like  …
Knowledge Base Article Advisory Setup HP Anyware
Last modified: September 25, 2023
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How do I connect the PCoIP Remote Workstation Card's power button cable?
Review and carefully follow the steps below to install the power button cable. This allows you to use your PCoIP Zero Client to remotely power on (or off) a host machine that has a PCoIP Remote Workstation card (host card) installed.  A. On the host card, …
Knowledge Base Article Tutorial Setup Remote Workstation Card
Last modified: July 15, 2023
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