Mobile Devices (Tablets)
Mobile Devices (Tablets)   Android Unable to establish Windows Graphics Session with an Android Client iOS How to get logs from iOS Windows IoT     Android Unable to establish Windows Graphics Session with an Android Client  Workaround:   Soft Client on …
Knowledge Base Article Troubleshooting FAQ Diagnostics
Last modified: December 19, 2023
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PCoIP Connection Manager Health check - Diagnostics and troubleshooting guide
Summary To receive a detailed  PCoIP Connection Manager diagnostic report, create a PCoIP Connection Manager  support/log file bundle  and then submit this bundle to the PCoIP  health  check tool .  Once the files are submitted, it will take 5-10 minutes …
Knowledge Base Article Troubleshooting Diagnostics HP Anyware
Last modified: September 25, 2023
72
Securing PCoIP Zero Clients to Remote Workstation Cards
When securing PCoIP Zero Clients to Remote Workstation Cards, it is recommended that security conscious customers use the  Suite B: TLS 1.2 with Suite B-compliant 192-bit elliptic curve encryption TLS Security Mode. This will require customers have the …
Knowledge Base Article Troubleshooting Security Zero Clients Remote Workstation Card
Last modified: September 3, 2023
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What do the PCoIP Session 4-digit error codes mean when experience issues launching Agent in a Remote Workstation?
If you are facing difficulty launching a PCoIP agent in a remote workstation and are receiving a 4-digit error code, then the following table provides the suggested next steps to take.   Error Code Error Message Description Suggested Next Steps 6002 …
Knowledge Base Article Troubleshooting
Last modified: May 1, 2024
62
How do I get a secure connection to the Administrative Web Interface (AWI)?
There are two ways to get a secure connection to the Administrative Web Interface (AWI) of a PCoIP Zero Client and PCoIP Remote Workstation Card. Load the cacert.pem file provided in our firmware to the browser Trusted Root Certification Authorities . The …
Knowledge Base Article Troubleshooting FAQ Security Zero Clients Remote Workstation Card
Last modified: January 18, 2024
63
Test TK
  [Product name] Release [xxxx.xx] is now available [SW1]   Teradici is pleased to announce the [product name] release [xxxx.xx] [SW2]   is now available for download.  What’s new in this release? [feature] Feature description Additional bullet More text …
Knowledge Base Article Tutorial
Last modified: September 3, 2023
54