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How do I upload firmware on PCoIP Zero Clients or PCoIP Remote Workstation Card?

This knowledge base article applies to using the Administrative Web Interface (AWI) as the tool used to upload firmware. To upload the firmware using the PCoIP Management Console, refer to Management Console 202x.x (or 1.10.x) administrators' guide and …

What causes a firmware upgrade failure?

Problem Uploading firmware through the AWI or a PCoIP Zero Client or PCoIP Remote Workstation Card fails with an error message. Applying firmware through the PCoIP Management Console fails. Cause and Solution There are multiple scenarios that can cause …

This firmware version is not supported on this platform. Please upload a different file

Problem When attempting to downgrade firmware the error message This firmware version is not supported on this platform. Please upload a different file Or in the PCoIP Remote Workstation Card or PCoIP Zero Client event log 0d,00:03:36.19> LVL:2 RC: 0 …

USB and Analog audio through PCoIP Zero Clients

This knowledge base article explains analog and USB audio behavior in PCoIP environments. When a USB audio device is used without the local USB audio driver enabled, the USB audio device is remotely bridged to the host. In this case, the audio stream data …

Do PCoIP Zero Clients support Microsoft Remote Desktop Services?

You cannot directly connect to a RDS host (terminal server) directly from a PCoIP Zero Client, however you can connect to a View 6 RDS host. View 6 RDS is a new feature introduced in VMware Horizon 6. To use this feature, you need to have a Tera2 zero …

Knowledge Base Article Advisory Zero Clients

Last modified: April 17, 2024

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What is monitor emulation on the PCoIP Remote Workstation Card and how does it work?

Answer: Monitor emulation is a feature on the PCoIP Remote Workstation Card (also known as a host card) that ensures graphics cards see a valid EDID on a Display Port or DVI port on boot. This helps prevent the graphics card from driving DVI signals or DP …

What is the PCoIP Transport Header?

Answer: The PCoIP Transport Header is an unencrypted application layer header for PCoIP protocol to allow network devices to make intelligent prioritization and QoS decisions for packets in a PCoIP session to improve the user experience. The PCoIP …

Knowledge Base Article Advisory HP Anyware

Last modified: September 8, 2023

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Are DSCP markings modified after enabling the PCoIP Transport Header?

Answer: The PCoIP Transport header is a proprietary header placed in each packet. When you Configures the PCoIP transport header , it modifies the PCoIP transport header. It does not modify the IP Differentiated Services Code Point (DSCP) field used by …

Knowledge Base Article Advisory Performance HP Anyware

Last modified: September 25, 2023

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Are VGA connectors supported by the Remote Workstation card?

No, VGA connectors produce analog signals and are not supported by the Remote Workstation card. Remote Workstation card needs digital signals to work. Tera2 based PCoIP Remote Workstation Cards work with DVI and Display Port. . … Are VGA connectors …

Can a PCoIP Remote Workstation Card be brokered by VMware Horizon View?

A PCoIP Remote Workstation Card (host card) can be brokered by VMware View 4.5 and newer. This way, the host can be accessed by either a PCoIP Zero Client or the VMware View software client. Refer to PCoIP Remote Workstation Card 4.9.0 Administrators' …

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