Imprivata OneSign 4.9 SP1 causes instabilities with the password entry when connected to PCoIP Zero Clients.
Answer: Password authentication instabilities specific to Imprivata OneSign version 4.9 SP1 (released Oct 1st, 2014) and PCoIP Zero Clients are described below. Scenario 1: Once a user has successfully authenticated using a valid username and password, …
Knowledge Base Article Troubleshooting Security Third Party Enhancements Zero Clients
Last modified: February 5, 2025
2017
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I can't see or access PC/workstation BIOS when using a PCoIP Remote Workstation Card?
Problem When remotely access my a workstation using the PCoIP Remote Workstation Card, the BIOS is not visible remotely and when it is, can't be controlled.   Cause In order to access the BIOS when using a PCoIP Remote Workstation Card, the USB function …
Knowledge Base Article Tutorial Display Remote Workstation Card
Last modified: September 3, 2023
2015
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Can I connect a PCoIP Zero Clients and Remote Workstation Cards via wireless network?
There are a number of options to consider for wireless connection of PCoIP devices such as PCoIP Zero Clients and PCoIP Remote Workstation cards.  Wireless Access Point Use a wireless access point (wireless bridge) to connect a PCoIP Zero Client or PCoIP …
Knowledge Base Article Advisory Setup Remote Workstation Card Zero Clients
Last modified: September 4, 2023
1977
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Why does my mouse and keyboard not work when connecting to a HP Z420 or Z620 using a PCoIP Remote Workstation Card via a PCoIP Zero Client?
Answer: USB HID devices fail to initialize on PCoIP session start for HP Z420, Z620, Z820 workstations running BIOS 03.18 -3.68. HP has resolved the issue in BIOS release  03.69 Rev. A (9 May 2014). The BIOS file name is sp66326.exe. For more information …
Knowledge Base Article Troubleshooting Peripheral Devices Remote Workstation Card Zero Clients
Last modified: September 3, 2023
1954
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Installing HP Anyware Manager and Brokered Connections
After completing this unit, you’ll be able to: Install the HP Anyware Manager Install HP Anyware Connector Establish a brokered connection to the remote machine 45 mins   HP Anyware Manager is a  management plane enabling users to configure, manage and …
Knowledge Base Article Tutorial Setup Management HP Anyware
Last modified: September 19, 2024
1937
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Why is the MC activation code (license) not working?
Instructions  To activate a license follow the steps located here .  The deactivation instructions are here .   Common Issues:    Is the license already allocated on another machine ? If yes, then deactivate the license from the old machine and reactivate …
Knowledge Base Article Troubleshooting Licensing Management Console
Last modified: September 3, 2023
1930
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How do I configure the Remote Workstation card's bandwidth settings?
You can configure the bandwidth settings of a PCoIP Remote Workstation Card (host card) through the Administrative Web Interface or the PCoIP Management Console.  To limit PCoIP bandwidth requirements: Configure settings correctly for the PCoIP Remote …
Knowledge Base Article Advisory Setup Remote Workstation Card
Last modified: September 14, 2023
1929
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How do I enable NTP on PCoIP Zero Clients and PCoIP Remote Workstation Cards?
Enabling NTP is important on the PCoIP Zero Client and PCoIP Remote Workstation Card. NTP is using for the following: Setting the time and date of the PCoIP Zero Client and PCoIP Remote Workstation Card. As there is no battery on the devices, the time and …
Knowledge Base Article Tutorial Management Setup Management Console Zero Clients
Last modified: September 3, 2023
1905
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The configured desktop is not in the list of entitled desktops
Scenario While connecting to VDI Desktop following error is seen: "The configured desktop is not in the list of entitled desktops"   Cause This error is not critical and can be seen when Advanced Session Settings in OSD is misconfigured. The error …
Knowledge Base Article Troubleshooting Zero Clients
Last modified: September 25, 2023
1880
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How do I reset the configuration parameters entered on my PCoIP Zero Client or PCoIP Remote Workstation Card?
Answer: There are four ways to reset the PCoIP Zero Client to default settings which are described below. The PCoIP Remote Workstation card (also known as a PCoIP host card) has one reset procedure also described below. Some network information will be …
Knowledge Base Article Tutorial Management Setup Remote Workstation Card Zero Clients
Last modified: October 21, 2024
1879
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