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Why do I hear pops and crackles or dead air in my PCoIP session when connecting with a PCoIP Zero Client?

This article refers to the audio playback using the PCoIP Analog Audio Data Channel from a host machine to a PCoIP Zero Client. It does not apply to microphone input from a PCoIP Zero Client to a VM. Problem The PCoIP Zero Client must have either an …

How much bandwidth does PCoIP require?

The simple answer is 'it depends'. The amount of bandwidth required depends on a number of factors (display resolution, frame rate, graphical intensity for the user, importance of image quality, amount of display interactivity vs static viewing). Due to …

How to tune PCoIP for bandwidth constrained Network?

Bandwidth Tuning To determine if bandwidth tuning is required, setup a PCoIP session and monitor the performance of your system. The values to record are latency, latency variation, packet loss and tx and rx statistics. For details on how to run these …

How do I purchase a new license or renew my existing license subscription?

Choose from the following options: To purchase a new license or extend your current license subscription, Contact Sales If you require an urgent license to be delivered to you immediately, please purchase online through Teradici E-Store To renew your …

Knowledge Base Article Advisory Licensing Accounts

Last modified: September 3, 2023

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What is the behaviour of the Mac Fn keys with the PCoIP Software Client?

Answer: When a Macbook is configured with use all Fx keys as standard function keys and the client is in focus either in full screen or windowed mode: If Fn + Fx is pressed the function is interpreted locally (e.g. brightness adjustment) If Fx is pressed …

Configuring and Installing External MongoDB and Vault using self-signed TLS Certificates

Overview The purpose of this document is to provide one-stop instructions of how to install and configure a instance of MongoDB and a instance of Vault on the same VM with the simplest single host deployment. This can be served as the pre-requisites steps …

Knowledge Base Article Tutorial Management HP Anyware

Last modified: December 14, 2022

1256

Which PCoIP Zero Clients support wake-on-LAN?

Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …

Knowledge Base Article Advisory Setup Zero Clients

Last modified: January 19, 2023

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Do PCoIP Zero Clients support USB devices with a visible cursor, such as slate and scribe tablets when bridged to VMware Horizon View?

PCoIP Zero Clients support usb devices ( slate/scribe/pen tablets etc. ) but further configuration may be required. Scenario After connecting your device you can use the tablet for basic cursor movement and mouse click operations just like a regular …

How do I enable relative mouse option in PCoIP Zero Clients?

The relative mouse option was introduced in Tera2 PCoIP Zero Client firmware 4.1 as an unsupported option for use in very specific user requirements (3D gaming and CAD) and demonstration environments. This option is hidden and disabled by default in …

What do the power LED and PCoIP LED on the PCoIP Zero Client indicate?

The power button LED indicates the PCoIP Zero Client's power status or, when flashing green, the host PC/workstation's low-power state. The PCoIP LED is a separate indicator on the PCoIP Zero Client (usually directly above the power button LED). It lights …

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