Why can I not establish a PCoIP session when using (IDN) characters in my HP Anyware environment?
Answer: Internationalized Domain Names (IDNs) are not supported by the HP Anyware. In environments that use the HP Anyware PCoIP Connection Manager and Security Gateway, a PCoIP session will not launch when one or more IDN characters (i.e. ? ? ? ?) are …
Knowledge Base Article Troubleshooting Session HP Anyware
Last modified: September 19, 2023
323
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
How to remove firmware from the PCoIP Management Console
Steps to remove firmware from PCoIP Management Console 1.x Before removing a firmware from the PCoIP Management Console, it must not be associated to any profile.  When there is an association, the Delete button in the Update tab for that firmware is …
Knowledge Base Article Tutorial Management Management Console
Last modified: January 9, 2023
323
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Is there a recommended size or a sizing guide for the Management Console 2.1.x?
IMPORTANT NOTE: This disk sizing guideline was published for MC 2.0 and MC 2.1. In MC 2.2 we increased the default disk size and resolved the issue that was causing the disk to get full. The latest configurations are available in  HP Anyware PCoIP …
Knowledge Base Article Troubleshooting Management Console
Last modified: September 19, 2023
318
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Why do my calls to the PCoIP Agent WMI counters return 0 values?
Problem All calls to WMI counters (i.e. PCoIP Session Log and Statistics Viewer ) return 0 values.   Cause By default, 32 bit applications accessing WMI gets a handle to a 32 bit WMI provider, and 64 bit applications accessing WMI get a handle to a 64 bit …
Knowledge Base Article Troubleshooting Performance HP Anyware
Last modified: August 4, 2023
318
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Can Tera2 PCoIP Zero Clients connect to VMware Horizon View 4.6.1?
Answer: Connecting a Tera2 PCoIP ? zero client to a VMware Horizon View 4.x environment is unsupported and has not been tested at HP Anyware. When connecting Tera2 PCoIP ? zero clients to VMware Horizon View virtual desktops, Horizon View 5.x or newer is …
Knowledge Base Article Advisory Zero Clients
Last modified: September 14, 2023
316
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Random individual and mass client disconnects due to Cisco VSS Inter-switch links
Problem Random individual client disconnect, or mass client disconnects when connecting clients (PCoIP Software Clients, VMware View Clients, or PCoIP Zero Clients) connected to HP Anyware or VMware View virtual desktops.   Cause There have been observed …
Knowledge Base Article Troubleshooting Session Performance Zero Clients
Last modified: August 7, 2023
316
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Does the PCoIP Management Console 2.x and 3.x ship with a default certificate?
Yes. The PCoIP Management Console since release 2.x ships with a HP Anyware self-signed certificate to allow the PCoIP Management Console to function out of the box. It is recommended that all users deploying the PCoIP Management Console 2.x or …
Knowledge Base Article Advisory Setup Management Console
Last modified: August 7, 2023
317
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5
Can virtual channels cause issues with a PCoIP session?
Usually this is not an issue. However, if a virtual channel created by a third party is not properly created, it can cause unpredictable results with a PCoIP session or the displayed output. This should be considered as a possible source of an identified …
Knowledge Base Article Troubleshooting Session Performance HP Anyware
Last modified: April 27, 2023
316
Give it 1/5
Give it 2/5
Give it 3/5
Give it 4/5
Give it 5/5