Step by step guide to setup LDAPS on Windows Server using Certificate Authority
First, we need to set up LDAP over SSL (LDAPS) to establish a secure connection between our client and the LDAP server. To do this, we install the "Active Directory Certificate Services" role on our Windows Server Machine. You can do this by following …
Knowledge Base Article Troubleshooting Tutorial FAQ
Last modified: October 29, 2024
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What do the power LED and PCoIP LED on the PCoIP Zero Client indicate?
The power button LED indicates the PCoIP Zero Client's power status or, when flashing green, the host PC/workstation's low-power state. The PCoIP LED is a separate indicator on the PCoIP Zero Client (usually directly above the power button LED). It lights …
Knowledge Base Article Troubleshooting Setup Zero Clients
Last modified: September 14, 2023
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Which PCoIP Zero Clients support wake-on-LAN?
Answer: All Tera2 PCoIP Zero Clients support wake-on-LAN, otherwise known as 'WOL,' to turn on PCoIP Zero Clients remotely. To configure, a 3rd party WOL utility software is required to generate WOL packets to send to PCoIP Zero Clients. Also, WOL must be …
Knowledge Base Article Advisory Setup Zero Clients
Last modified: January 19, 2023
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How do I enable relative mouse option in PCoIP Zero Clients?
The relative mouse option was introduced in Tera2 PCoIP Zero Client firmware 4.1 as an unsupported option for use in very specific user requirements (3D gaming and CAD) and demonstration environments. This option is hidden and disabled by default in …
Knowledge Base Article Tutorial Peripheral Devices Zero Clients
Last modified: September 5, 2023
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Poor audio lip sync with HP Anyware
Problem When watching video or performing any activity that requires audio sync, the audio is out of sync. This results in loss of lip sync where the spoken audio does not match the mouth movements in the video. This occurs on the Teradici Software Client …
Knowledge Base Article Troubleshooting Performance HP Anyware
Last modified: July 31, 2023
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Do PCoIP Zero Clients support USB devices with a visible cursor, such as slate and scribe tablets when bridged to VMware Horizon View?
PCoIP Zero Clients support usb devices ( slate/scribe/pen tablets etc. ) but further configuration may be required. Scenario After connecting your device you can use the tablet for basic cursor movement and mouse click operations just like a regular …
Knowledge Base Article Troubleshooting Peripheral Devices Zero Clients
Last modified: September 3, 2023
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How to Identify PCoIP Session connection Issues in PcoIP Logs
How to Identify PCoIP Session connection Issues in PCoIP Logs (6076) Client log file messages When checking or monitoring client log files, you may see these messages when the client cannot connect on TCP port 443 or TCP port 60443. Note: You log files …
Knowledge Base Article Troubleshooting Session HP Anyware
Last modified: December 10, 2022
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Why does HP Anyware specify a Nvidia and AMD driver for use with the PCoIP Graphics Agent?
HP Anyware performs extensive testing of the PCoIP Graphics Agent for Windows and the PCoIP Graphics Agent for Linux before release. As part of the tests, HP Anyware uses the latest Nvidia and AMD drivers available at the time. Upon release of the PCoIP …
Knowledge Base Article Advisory Display HP Anyware
Last modified: September 27, 2023
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Determining why the PCoIP Zero Client was reset to factory default
Problem The PCoIP Zero Client unexpectedly reset to factory default.    Cause The PCoIP Zero Client would only reset to factory defaults if one of the reset options was used. The PCoIP Zero Client can be reset by the PCoIP Management Console, through the …
Knowledge Base Article Troubleshooting Management Management Console Zero Clients
Last modified: September 15, 2023
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What are the identification numbers on a PCoIP Zero Client?
The PCoIP Zero Clients are identified by the manufacturer (OEM). The identification is comprised of the following numbers: -MAC:   MAC address -SER:     Serial Number -VER:   Version Number -UUID:   Unique Identifier Number -PARTN: Firmware Part Number …
Knowledge Base Article Advisory Zero Clients
Last modified: September 15, 2023
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