The Anyware Client for Linux writes log files that document its processes and interactions with other services such as brokers and agents. These files are invaluable in diagnosing problems. This page describes how logs are handled and where they can be found.
The following system libraries are used by the Software Client for Linux:
The Anyware Software Client uses certificates to verify the identity of the host to which it connects. The security mode is configured by the security_mode setting in the Anyware Client configuration file or by setting its value in the pre-session user interface.
Three security mode options are available:
Your root CA certificate must be installed in any Anyware client that will be used to connect to the Anyware Agent.
Active Directory group policies
The following table outlines the system requirements for the Anyware Anyware Client for Linux:
There a number of system level keyboard shortcuts on Ubuntu 18.04 that can affect your remote desktop experience. If you are using some of these keys then it is recommended that you re-map or disable them.
There are separate keyboard shortcuts if you are connecting to a Azure Virtual Desktop (AVD) using RDP, as outlined below.
The following keyboard shortcuts apply when using the Anyware Client for Linux for Linux to access a Azure Virtual Desktop (AVD) using RDP:
On the Anyware Software Client for Linux using either Ctrl+Alt+SHIFT+F12 or Ctrl+Alt+F12 will switch to virtual terminal 12, which typically does not exist. This can result in a blank screen. To avoid this you can disable virtual terminal functionality by creating a file /usr/share/X11/xorg.conf.d/60-pcoip.conf with the following contents:
On Linux Clients that connect to Windows agents, sometimes, hotkeys do not work as expected. Specifically, the clients inconsistently receive Super key press events if the Super key is mapped to the local system. This issue can be resolved by disabling the Super key on the client machine.
To do this, run the following command:
sudo apt-get install gnome-tweaks
gsettings set org.gnome.mutter overlay-key
The Anyware Client for Linux does not support Wayland on Ubuntu 22.04 machines. If Wayland is enabled on your machine, the Anyware Client is unable to retrieve the monitor display EDID, resulting in display issues while connecting to a PCoIP session.
Follow the steps given below to disable Wayland, and use Xorg instead.