Troubleshooting License Issues

The license troubleshooting utilities are included with the Remote Workstation Card Agent for Windows. These utilities allow you to validate your licenses and list license entitlements.

Unisntalling the Remote Workstation Card Agent for Windows

The Remote Workstation Card Agent for Windows can be uninstalled using the Windows Control panel, or by running the uninstall utility provided in the agent's installation directory.

Frequently Asked Questions

Can I use a screensaver?

Yes. However, a blank, static screensaver will provide the most efficient CPU and network bandwidth usage.

Configuring the Agent Certificate Mode

The Anyware Agent chooses a certificate based on the parameters set in the Configure PCoIP Security Certificate Settings GPO variable.

Since Anyware agents automatically generate and use self-signed certificates by default, you only need to configure the Configure PCoIP Security Certificate Settings GPO variable if you are deploying your own custom certificates.

Installing the Internal Root CA Certificate in a Anyware client

Your root CA certificate must be installed in any Anyware client that will be used to connect to the Anyware agent.

Installing the Private Key and Certificate on the Anyware agent Desktop

The agent certificate and signing certificate must be installed on each desktop running a Anyware agent.

To install the agent certificate and signing certificate:

1. Open the Microsoft Management Console on the agent machine:

Security Certificates in Anyware Agents

PCoIP requires a certificate to establish a session. By default, Anyware agents generate a self-signed certificate that secures the PCoIP session. Each component in the PCoIP system can generate these self-signed certificates, which will automatically work together without requiring any configuration.

Creating And Installing Custom Certificates

This section describes how to replace HP's default certificates with your own custom certificates.

Brokering Remote Workstation Card Machines

You can use the Remote Workstation Card Agent for Linux to provide brokering capabilities for your Linux Remote Workstation Card machines.

Anyware Remote Workstation Card Agent for Linux 25.06

This guide is intended for administrators who require brokering of Anyware clients to computers using Remote Workstation Cards. It assumes administrators have thorough knowledge of Linux conventions and networking concepts, including firewall configuration.